Operations Manager Position Available In New Hanover, North Carolina

Operations Manager Confidential Wilmington, NC Job Details Full-time Estimated:

$43.3K – $51.2K a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications Hospitality Industrial cleaning Management Mid-level Assistant manager experience Supervising experience Conflict management Housekeeping management Custodial experience Organizational skills Leadership Communication skills Hotel experience Full Job Description Overview We are seeking a dedicated and experienced Operations Manager to lead our housekeeping team in maintaining the highest standards of cleanliness and guest satisfaction within our establishment. The ideal candidate will possess a strong background in hospitality and housekeeping management, ensuring that all areas of the property are impeccably clean and well-maintained. This role requires a hands-on leader who can effectively manage staff, implement cleaning protocols, and uphold the quality standards expected in a premier hotel environment. Responsibilities Oversee daily housekeeping operations to ensure cleanliness and orderliness throughout the property. Develop and implement housekeeping policies, procedures, and standards to enhance guest satisfaction. Manage and train housekeeping staff, fostering a positive work environment that encourages teamwork and high performance. Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards. Coordinate with other departments to ensure seamless service delivery and address any guest concerns or special requests. Maintain inventory of cleaning supplies and equipment, ensuring that all necessary items are available for staff use. Monitor floor care procedures to maintain the quality of carpets, tiles, and other surfaces throughout the facility. Address any custodial or industrial cleaning needs as they arise, ensuring that all areas meet health and safety regulations. Qualifications Proven experience in housekeeping management within a hotel or hospitality setting. Strong understanding of floor care techniques and custodial practices. Excellent leadership skills with the ability to motivate and manage a diverse team effectively. Exceptional attention to detail with a commitment to maintaining high cleanliness standards. Strong organizational skills with the ability to prioritize tasks in a fast-paced environment. Knowledge of industrial cleaning methods is a plus. Excellent communication skills, both verbal and written. Join our team as the Operations Manager and play a vital role in creating an exceptional experience for our guests through outstanding cleanliness and service excellence.

Job Type:

Full-time Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Housekeeping management: 1 year (Preferred)

Housekeeping :

1 year (Preferred) Ability to

Commute:

Wilmington, NC 28411 (Required)

Work Location:

In person