Director, ERP Operations Position Available In Wake, North Carolina

Director, ERP Operations 
Salary $81,500.00 – $120,557.00 Annually Location Wake County, NC Job Type Permanent Full-Time Job Number 25-06044 60088077 Department Community College System Division Technology Solutions& Distance Learning Opening Date 05/06/2025 Closing Date 5/20/2025 5:00 PM Eastern Job Class Title NCCCS Exempt Professionals Position Number 60088077 Section Infrastructure & Operations Salary Grade

FR DESCRIPTION

BENEFITS
QUESTIONS
Description of Work This position is exempt from the State Human Resources Act (EHRA) per

GS115D-3

The North Carolina Community College System (System Office) is a statewide network of 58 public community colleges. The system enrolls over 500,000 students annually. It is the 3rd largest in the nation based on the number of colleges. It also provides data to the North Carolina Learning Object Repository by collecting, contributing, and sharing digital learning resources for use in traditional or distance learning environments. The mission of the North Carolina Community College System is to open the door to high-quality, accessible educational opportunities that minimize barriers to post-secondary education, maximize student success, develop a global, multicultural, and competent workforce, and improve the lives and wellbeing of N.C. citizens. To learn more about the NC Community College System Office and the Great 58 visit our website About Us | NC Community Colleges. The North Carolina Community College System Office seeks a Director of ERP Operations to join their Information Technology Team. This strategic leadership role is responsible for the enterprise resource planning technology solutions operated, maintained, and supported by the System Office. These solutions provide business automation for the System Office, the 58 North Carolina Community Colleges, federal, state, and local partners, and over 500,000 students, staff, and faculty. This is an exciting opportunity to join a highly skilled team of application developers, cybersecurity experts, and innovative higher education leaders focused on transforming service delivery using advanced, modern technologies from leading vendors in the higher education space. The Director of ERP Operations position requires proven systems administration skills, the ability to demonstrate and deliver excellent customer service, and the knowledge necessary to mentor a team of talented, seasoned application developers and systems administrators who are subject matter experts for their technical and functional domain areas. The recruitment salary is up to $120,557.
This is a full-time position (40 hours per week) with State Benefits. Knowledge, Skills and Abilities / Competencies To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following: Demonstrated ability to manage cloud-based enterprise resource planning software
Ability to manage systems integrations and application program interfaces
Proven knowledge of software development life cycle
Scripting and programming skills

Management Preferences:

Experience with AGILE Methodology; Ellucian Colleague, Banner, System Administrator (SA) Valet, and/or Datatel Messaging
Interface (DMI)
Industry standard platforms including Amazon Web Services, Microsoft Azure, Apache, ServiceNow, and/or
Sales Force
Working knowledge of Red Hat Linux, Python, PowerShell, C#, JSON, and/or ASP.NET.
Strong written and oral communication, organizational, and servant leadership skills Minimum Education and Experience Requirements Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and four years of progressive experience in systems software programming;
OR
Associate degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and five years of progressive experience in systems software programming;
OR
An equivalent combination of education and experience. Supplemental and Contact Information All System employees are valued and offered a wide variety of competitive and family-friendly benefits. The state of North Carolina provides excellent comprehensive benefits. Employees may choose to participate in health insurance options, standard and supplemental retirement plans, and the NC Flex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave, and personal observance is available to eligible employees.

Some highlights include:

The best-funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
Twelve (12) holidays/year
Fourteen (14) vacation days/year which increase as the length of service increases and accumulate year-to-year
Twelve (12) sick days/year which is cumulative indefinitely
Longevity pays lump sum payout yearly (based on length of service beginning 10 years and up)
401K, 457, and 403(b) plans Learn more about employee perks/benefits: Why Work For NC?

NC OSHR:

Benefits NC OSHR:

Total Compensation Calculator The North Carolina Community College System Office uses the Merit-Based Recruitment and Selection Plan to fill positions SUBJECT to the State Human Resources Act with the most qualified applicants. When a salary range or recruitment range is posted, the actual salary will be based on relevant competencies, knowledge, skills and abilities, internal equity, and budgetary considerations pertinent to the advertised position. All post-high school degrees must be from appropriately accredited institutions.
Individuals interested in applying for this position must complete the online process at https://www.nc.gov/jobs, Résumés will not be accepted in lieu of the application. Work history and credentials must appear on the application to receive consideration during the selection process. For further information, please contact:
Paul Makowski,