Operations Implementation Manager Position Available In Wake, North Carolina

Operations Implementation Manager MyEyeDr. – 2.5

Raleigh, NC Job Details Full-time Estimated:

$59.5K – $80.3K a year 7 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Microsoft PowerPoint Microsoft Excel Microsoft Outlook PMP Microsoft Office Analysis skills Project management Bachelor’s degree Smartsheet Senior level Business Leadership 2 years Communication skills Full Job Description Description About the role As the Operations Implementation Manager, your ability to collaborate effectively across a wide range of operational stakeholders will be key to driving efficiency and consistency. In this role, you will support the operational execution of new practice builds, relocations, closures, and mergers of existing practices. You will also play a critical role in integrating new offices into MyEyeDr. By conducting strategic analyses of current operational processes, you will identify opportunities for improvement and help develop and implement scalable solutions. While this position does not include direct reports, you will lead through influence—building strong, collaborative relationships with cross-functional teams to ensure alignment and successful execution. This position reports directly to the Director, Internal Operations. This is a hybrid remote role, offering a flexible work arrangement out of either our Raleigh, NC or Vienna, VA offices. You Will Partner with the Director of Internal Operations to support the launch of new (De Novo) MyEyeDr. practices. Lead the execution of detailed project plans for opening, relocating, merging, or closing MyEyeDr. offices, including timelines, milestones, and resource allocation. Collaborate cross-functionally to coordinate logistics for the delivery and setup of inventory, fixtures, and equipment, and ensure timely procurement for all project-related needs. Oversee the development and upkeep of standardized supply kits, marketing materials, and other pre-built resources used across functional projects. Generate and maintain progress reports, delivering regular updates to project stakeholders to ensure transparency and alignment. Proactively identify and address gaps in processes, technology, or staffing, offering solutions that enhance operational efficiency in partnership with Field Leadership. Develop and manage field-facing tools and resources to ensure site readiness ahead of all project activations. Coordinate and facilitate Welcome Meetings for integrating teams in collaboration with Field Leadership, as needed. Support the creation and implementation of integration strategies that ensure a seamless transition of people, systems, and processes for acquired or merging offices. Assist with onboarding and “train-the-trainer” efforts to prepare on-site trainers for success in integration locations. Take on additional responsibilities as needed to support a growing and evolving organization. About You Bachelor’s degree in business, operations management, or related field, or relevant work experience required. PMP or other relevant project management certifications preferred but not required. 5+ years of experience managing office integrations, relocations or other related operational projects. 2+ years of experience leading cross-functional initiatives. Proactive and driven self-starter with the ability to manage multiple priorities simultaneously and adapt quickly to shifting business needs. Proven experience supporting multiple high-impact, cross-functional projects with complex interdependencies. Skilled at serving as a key liaison between field operations and home office teams to ensure seamless execution without impacting patient care. Adept at building alignment and driving consensus among stakeholders to achieve strategic goals. Proficient in project management tools such as Smartsheet, Asana, or similar platforms. Solid working knowledge of Microsoft Office Suite, including Excel, PowerPoint, and Outlook. Detail-oriented with strong analytical skills, able to balance strategic thinking with day-to-day execution. Well-versed in management principles, with the ability to apply proven techniques to optimize performance and process. Excellent written and verbal communication skills, with a demonstrated ability to navigate fast-paced, dynamic environments. Grow with Us Career Development and Training Opportunities Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401(k) with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.