Operations Manager – Law Firm Position Available In Wake, North Carolina

Operations Manager – Law Firm The Driscoll Firm, LLC 434 Fayetteville Street, Raleigh, NC 27601 At The Driscoll Firm, PC, the Legal Operations Manager is key to enhancing the efficiency and effectiveness of the Operations department. This role involves optimizing legal processes, managing legal technology solutions, and supporting the legal team in their day-to-day operations. Are you ready to drive operational excellence in a busy law firm? The Driscoll Firm is seeking a proactive Legal Operations Manager to optimize our legal processes and technology. If you have a passion for efficiency and a background in legal or business administration, we are interested in speaking with you. The Driscoll Firm PC is dynamic Law Firm operating in multiple states with a commitment to excellence and compliance. We value the role of our team in supporting our business objectives and maintaining our reputation. You will work closely with attorneys, paralegals, case managers, and other departments to streamline processes and support high-impact legal initiatives. The Legal Operations Manager will report directly to the COO and assist with any operational or legal administrative tasks as needed. Responsibilities § Lead and manage day-to-day legal operations, including budgeting, vendor management, and legal technology systems (e.g., case management tools, e-billing, document management). § Support legal project management by developing timelines, tracking deliverables, and coordinating resources. § Partner with leadership to identify and implement process improvements across the legal team. § Oversee matter lifecycle tracking and reporting, ensuring data integrity and actionable insights. § Maintain compliance with internal policies and external regulations (e.g., HIPAA, PCI-DSS, GDPR). § Coordinate training and onboarding of new legal staff and maintain firm-wide legal processes. § Manage outside counsel relationships and review legal spending for efficiency and accuracy. Provide ongoing operational support to the COO as needed. Qualifications

• Bachelor’s degree in business administration, law, or a related field.
• Experience in legal operations or legal administration
• 5 years of experience in Operations preferred – Legal Operations strongly preferred
• Legal knowledge highly desirable.
• Strong understanding of legal software and case management systems.
• Understanding of legal process in both Single Event and Mass Tort Cases
• Excellent organizational and project management skills. Skills
• Strong analytical and problem-solving skills.
• Adaptability and a proactive, solution-oriented approach
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Proficient in Microsoft Office and legal technology applications.
• Proven ability to manage multiple priorities in a fast-paced environment

Job Type:

Full-time Pay:

$58,000.00 – $65,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off

Schedule:

8 hour shift Monday to

Friday Experience:

Legal Operations:

3 years (Required) Ability to

Commute:

Raleigh, NC 27601 (Required)

Work Location:

In person