Operations Manager (North Carolina) Position Available In Wake, North Carolina

Operations Manager (North Carolina) CompostNow – 3.8 Raleigh, NC Job Details $90,000 a year 8 hours ago Benefits Disability insurance Health insurance Dental insurance Employee assistance program Vision insurance Qualifications Management Logistics Mid-level Continuous improvement Team management Organizational skills Leadership Under 1 year Full Job Description Please apply on our website, at https://compostnow.zohorecruit.com/jobs/Careers/581781000016536881/Operations-Manager-North-Carolina?source=CareerSite Note that interviews for this position will begin the week of 5/12. The Operations Manager is responsible for leading our fleet and warehouse operations in Raleigh and Asheville, North Carolina. This role ensures safe, efficient, and high-performing daily workflows across our residential, commercial, and product services. The Operations Manager directly supports and develops our operational supervisors—fostering a culture of excellence, accountability, and care—while equipping fleet drivers and warehouse team members with the tools, training, and clarity they need to succeed. We’re looking for someone who doesn’t hesitate to get their hands dirty; someone who values knowing how to do every task within the operations they oversee and leads by example on the ground. Leadership & Culture Model CompostNow’s mission, values, and principles in your leadership and daily actions. Foster a culture of trust, respect, accountability, and operational excellence. Collaborate cross-functionally with internal departments (support, people operations) and community partners and vendors. Drive market performance and execute successfully on the company’s operational plan; owns the missteps and successes of the market. People Management Directly manage (~2) Operations Supervisors and (~12-16) team members, and indirectly oversee (~2) shift leads and (~18) team members. Understand the importance of each team member knowing what is expected of them, having the tools/resources to do the work, and knowing how well they are doing. Conduct check-ins and engage team members to identify needs and opportunities. Lead onboarding for new hires; ensure all new operations employees are trained, equipped, and set up in necessary systems. Partner with People Ops to support recruitment, hiring, and compliance tasks (e.g., e-Verify, benefits, system access). Provide ongoing coaching, performance feedback, and documentation when needed. Create and manage schedules across multiple functions (Sprinter, Heavy, Onsite). Ensure appropriate labor distribution and time off coverage. Step in to support shifts when needed. Operational Systems Drive efficient execution of day-to-day operations by ensuring team adoption of tools, processes, and best practices. Monitor and improve operational systems across all logistics modes through proactive structural and process improvements. Look ahead (one to three months) in order to anticipate operational needs beyond the day-to-day by planning ahead for seasonal shifts and other changes, drawing on SOPs, team insights, known challenges, and best practices. Maintain and own up-to-date SOPs as a living resource; verify systems and processes are being followed correctly and are compliant with company policies, laws, and other regulations. Resources, Equipment, & Facilities Ensure every team member has the supplies, tools, and training necessary to do their job. Maintain and manage inventory systems for tools, PPE, wearables, and supplies. Oversee preventive maintenance schedules, repairs, and equipment monitoring. Ensure safety procedures are followed and hazards promptly addressed. Manage facility cleanliness, organization, layout, and access controls. Maintain compliance with all relevant regulations such as local laws, OSHA, and DOT. Requirements Success in

This Role Looks Like:

Clear, consistent communication across all levels Effective prioritization and delegation Strong, professional relationships with supervisors and front-line team members, built on mutual trust, humble curiosity, and consistent bi-directional feedback Quick, thoughtful responses to operational issues Up-to-date knowledge of CompostNow systems, workflows, and equipment Proactive management of change and growth A safe, well-supplied, and highly functioning operation Continuous improvement

What You Bring:

Proven leadership experience in logistics, operations, and team management Comfort juggling competing priorities and finding solutions under pressure Ability to coach others, give feedback, and foster team morale High attention to detail and strong organizational skills A growth mindset and willingness to learn every role you manage Familiarity with fleet, routing, inventory, or time-tracking tools is a plus

Benefits Compensation & Benefits:

Competitive salary ($90,000 annually) Medical, Dental, Vision, Accident Insurance; Short- and Long-Term Disability Insurance Flexible time-off policy 401k Employee Assistance Program Free CompostNow service