Strategic Account Manager Position Available In Wake, North Carolina

Strategic Account Manager

B5 EXPERT 2856

Providence Road, Raleigh, NC 27610 We are seeking an experienced and client-focused Strategic Account Manager to join our growing team. This role is essential in building and maintaining high-impact relationships with key accounts, delivering tailored solutions, and driving long-term business growth. As a trusted partner to our clients, you will work cross-functionally with internal teams to ensure the seamless delivery of services, consistently exceed expectations, and uncover new strategic opportunities. This is an excellent opportunity for a results-driven professional who thrives in a collaborative environment and has a passion for building meaningful, long-term partnerships. Key Responsibilities Serve as the primary point of contact for a portfolio of high-value clients, developing strong, trusted relationships with senior stakeholders. Drive account planning and strategy development to align client objectives with business capabilities and offerings. Collaborate with internal teams including sales, marketing, product, and operations to deliver tailored solutions that meet client needs. Proactively identify upselling and cross-selling opportunities to maximize account value and support revenue growth. Monitor account health through data and performance metrics, providing regular reports, insights, and recommendations. Lead regular business reviews and strategic planning sessions with clients. Resolve client issues with efficiency, professionalism, and a solutions-oriented mindset. Maintain a strong understanding of industry trends, market dynamics, and competitive positioning to inform strategic account growth. Support contract renewals, pricing negotiations, and the successful onboarding of new initiatives. Advocate for the client internally while balancing company priorities and resources. Qualifications & Experience 3+ years of experience in account management, client success, or strategic partnerships, ideally working with enterprise-level clients. Proven track record of growing key accounts and driving client satisfaction and retention. Strong commercial acumen and experience managing revenue targets and pipelines. Exceptional communication, negotiation, and relationship-building skills. Ability to manage multiple high-profile accounts and competing priorities simultaneously. Comfortable analyzing data, drawing insights, and communicating findings to both clients and internal stakeholders. Strategic thinker with a proactive, solution-oriented mindset and high attention to detail. Proficiency in CRM systems (e.g., Salesforce) and collaboration tools (e.g., Google Workspace, Slack, project management platforms). Bachelor’s degree in Business, Marketing, Communications, or a related field preferred. Why Join Us? Work alongside a passionate, mission-driven team committed to excellence. Be part of a culture that values integrity, transparency, and innovation. Opportunities for personal and professional growth in a dynamic, evolving environment. Competitive compensation package, including performance-based incentives. Comprehensive benefits including medical, dental, vision, and wellness programs. A flexible work environment that respects work-life balance. Compensation The role is also eligible for performance-based bonuses and a full benefits package. Ready to build impactful partnerships and grow with us? Apply today through our careers portal. We look forward to hearing from you.

Job Type:

Full-time Pay:

$65,000.00 – $70,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Schedule:

10 hour shift Monday to

Friday Supplemental Pay:

Bonus opportunities Performance bonus

Work Location:

In person