Strategic Accounts Manager Position Available In Wake, North Carolina

Strategic Accounts Manager

Job Description Who We Are:

SPECTRAFORCE

is at the forefront of redefining the staffing, technology, and consulting sectors. Privately and diversity-owned, we’re among the fastest-growing firms in the US, on a short-range mission to hit the $1B revenue mark. Our success is rooted in the principle of human connection, epitomized by our

NEWJOBPHORIA

ethos – the joy and freedom in work that empowers our team and clients to excel.

The Opportunity:

We are looking for a motivated and dynamic Strategic Accounts Manager to join our growing team in Raleigh, NC. The Strategic Accounts Manager (SAM) oversees a strategic accounts team to ensure they effectively build relationships with client stakeholders, and that each client receives exceptional service at every touch point. The SAM is responsible for maintaining existing client performance while being tasked with expanding SPECTRAFORCE’s footprint and market share with current clients through creative and innovative sales strategies

A Glimpse Into Your Day:

Manage existing client performance and expectations including service levels to ensure complete client satisfaction both within competitive programs and other lines of business. Foster and expand relationships with client stakeholders, such as the MSP team, procurement leaders, talent acquisition, and client hiring managers. Effectively gather and manage information regarding client needs, pain points, and expectations. Continually explore new opportunities within existing clients to increase revenue both directly and through direct reports. Serve as primary point of contact for client related issues, concerns, and escalations. Support the hiring and training of strategic accounts team members. Manage strategic accounts team members, supporting their professional growth and helping them achieve their goals. Monitor team members metrics and KPIs, providing performance feedback and conducting improvement conversations as needed. Strategize with team members on ways to grow within existing client portfolios and align within strategic accounts or cross functional sales members. Partner with recruitment teams to ensure optimum account performance. Review and audit candidate submittal quality.?? Maintain communication and collaboration internally between all internal teams. Perform other duties assigned

Who You Are:

High school diploma/GED Minimum five (5) years working experience overall Minimum two (2) years of high-volume account management experience Minimum one (1) year of sales experience Minimum one (1) year of experience managing and leading a team Exceptional verbal, written, and communication skills, including proven ability to develop strong rapport and relationships quickly?? Ability to translate concepts into actionable items Confident decision-making and excellent intuitive judgement Professional, adaptable, and resilient Goal-oriented and strong desire to be successful Ability to work independently and in a fast-paced environment Proficient with

Microsoft Office Suite Exclusive Benefits:

A strong cultural environment, recognized by Inc. Best Workplaces and Womens Choice Awards, with 72% female leadership.
Unlimited PTO from your very first day guilt-free time off is our promise!
A comprehensive suite of health, dental, vision, and other insurances
401(k) plans with employer matching
Reimbursements for both gym memberships and cell phone expenses•

Join Us:

Eager to make a mark? Were thrilled to meet you! Start your journey to

NEWJOBPHORIA.

Lets embark on this exciting path together!

SPECTRAFORCE

 is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.
•Please note that exact benefits and salary amounts are dependent on location, years of experience, and other factors. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $75000.00/yearly.