Supervisor, Quality Outreach Position Available In Wake, North Carolina
Tallo's Job Summary: Supervisor, Quality Outreach oversees a team of coordinators to close care gaps and achieve quality measures. Responsibilities include training, performance management, monitoring operations, and HR tasks. Requires a Bachelor's degree in Healthcare or Business Administration, 3+ years of supervisory experience, with a salary range of $55,100.00 - $99,000.00 per year. Centene offers competitive benefits and promotes diversity.
Job Description
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. •
Position Purpose:
•Responsible for day-to-day oversight of a team of coordinators that perform Quality outreach activities to close care gaps and achieve quality measures. This includes training, performance management, monitoring daily operations, metrics, as well as administrative and Human Resources related responsibilities. + Supervises daily operations of the department. + Partners with internal staff on key initiatives and outreach for members as needed + Monitors work flow of employees in the department. + Supervise the daily activities of staff to promote quality improvement and efficiencies + Performs special projects and other duties as assigned + Maintains staffing schedule and daily time sheets + Interviews prospective job applicants and assists in the hiring process. + Responsible for onboarding and training of new staff members + Prepares performance management plans for associates + Performs other duties as assigned + Complies with all policies and standards •
Education/Experience:
•Bachelor’s degree in Healthcare or Business Administration, or related degree and 3 years of experience with 3+ years of supervisory/management experience required. Similar experience in lieu of the education is allowed.
Pay Range:
$55,100.00 – $99,000.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual’s skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act