FLL – Duty Manager Passenger Services Position Available In Queens, New York

FLL – Duty Manager Passenger Services
Jamaica, New York
Operations
Passenger Services
Permanent Full-Time
On-Site
5669
Job Description
Overview
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary
To efficiently and profitably manage and direct passenger service activities by providing a safe, quality product covering a range of ground handling services to its customers. The expected pay rate is $65,000 – $70,000/yearly. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. Your activities
Accountable for daily operations.
Maintain and improve customer and company safety and quality standards.
Maintain good relations with customers and airport authorities
Manage and control all staff assignments.
Hold daily briefings with all levels of management.
Provide support to front line management.
Coach and train all employees to effectively improve operations.
Ensure workforce adherence to company policies and procedures.
Other duties as assigned.
Your profile
High school diploma or equivalent required. Degree preferred.
Excellent verbal and written communication skills.
Excellent knowledge of passenger service operations.
Strong organizational and multi-tasking skills.
Leadership ability.
Customer focus and quality awareness.
Ability to deal with conflict.
Valid Driver’s License.
What we offer
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!