Director, Operations – Primary Care Position Available In Erie, Pennsylvania

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Director, Operations•

Primary Care Job ID:

250001A3

Status:

Full-Time

Regular/Temporary:

Regular

Shift:

Day Job

Facility:

UPMC Hamot

Department:

Physician Network Admin

Location:

300 State Street, Erie, PA

Union Position:

No

Salary Range:

$ 34.39-56.73 USD UPMC is excited to invite you to for the Director of Operations, Primary Care position! This position offers a Monday to Friday schedule, with day shift hours from 7 AM to 5 PM. We are seeking candidates with medical office experience, ready to work with a dynamic Physician Network and contribute to the continued success of our operations. Apply today to join a great team and receive a robust Totals Reward package!

Responsibilities:

Supervise coding and charge entry staff to improve revenue processes and address insurance and reimbursement issues within community-based BU.
Foster a culture of service excellence by consistently meeting internal and external customer requirements.
Lead assigned committees and oversee special project activities, providing direction and leadership.
Implement and evaluate quality initiatives to improve patient outcomes, including patient access and satisfaction efforts.
Collaborate with managers and division chiefs to develop action plans that exceed customer expectations and improve service levels.
Develop, monitor, and manage BU operating and capital budgets, ensuring compliance with financial goals across departments.
Oversee charge lag processes to ensure timely fee entry into EPIC systems and maximize reimbursement strategies.
Manage human resources functions within BU, including recruitment, performance evaluations, and staff mentoring, while ensuring compliance with regulatory standards.

Qualifications:

Required:

Bachelor’s Degree in Health Care Administration, Business Administration, Finance, Accounting or related field / 5 years of experience
OR

• Bachelor’s Degree in Health Care Administration, Business Administration, Finance, Accounting or related field / FMR Program Graduate / 3 years of experience
  OR
• Master’s Degree in Health Care Administration, Business Administration, Finance, Accounting or related field / 3 years of experience
  OR
• Master’s Degree in Health Care Administration, Business Administration, Finance, Accounting or related field / Fellowship Program Graduate / 3 years of experience

Preferred:

Advanced knowledge of applicable federal, state, and local laws as they pertain to physician BU management
Knowledge of revenue cycle, physician billing, and contracts

Licensure, Certifications, and Clearances:

Act 34 UPMC is an