Operations Coordinator, Residence Life & Housing Position Available In Lackawanna, Pennsylvania
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Job Description
Operations Coordinator, Residence Life & Housing 4.3 4.3 out of 5 stars 800 Linden Street, Scranton, PA 18510 University of Scranton Operations Coordinator, Residence Life & Housing Non-Discrimination Statement The University is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the context of employment. The University will promptly address reports of discrimination under the University Non-Discrimination and Anti-Harassment Policy ( NDAH Policy) or the Sexual Harassment and Sexual Misconduct Policy ( SHSM Policy) . Anyone who has questions about the above referenced policies, or wishes to report a possible violation of one of the policies should contact: Elizabeth M. Garcia Title IX Coordinator The Office of Equity and Diversity Institute of Molecular Biology & Medicine, Suite 315 elizabeth.garcia2@scranton.edu (570) 941-6645 https://www.scranton.edu/equity-diversity/ The University of Scranton is an Equal Opportunity Employer/Educator. University Mission The University is a Catholic and Jesuit University animated by the spiritual vision and the tradition of excellence characteristic of the Society of Jesus and those who share in its way of proceeding. All candidates must indicate how they would help communicate and support the Catholic and Jesuit identity and mission of the University. The Universitys mission statement and a description of the history and concepts of the Ignatian teaching philosophy may be found at https://www.scranton.edu/about/jesuit-tradition/index.shtml .
Department Residence Life & Housing Job Purpose:
Responsible for the support of operational and administrative functions that support a vibrant and student-centered residential community. This position assists in seamless execution of housing assignments, facilities coordination, and operational processes while supporting the University of Scranton’s mission and Jesuit values. The Operations Coordinator plays a critical role in fostering an inclusive and welcoming residential experience.
Essential Duties:
Serve as a resource for students, parents and staff regarding housing concerns and inquiries. Works closely with Residence Life & Housing staff to ensure operational support for residential programs and student engagement initiatives. Supervise, support, and train student office staff members in all aspects of office operations, including customer service, office policies and procedures, and assisting with walk in inquiries. Provide accurate record keeping and reporting support through use of programs and systems including, but not limited to, Microsoft Office 365, Banner, Residence Housing Software Program, and the Purchasing Card Software. Maintain department applications and forms by utilizing the Residence Housing Software Program or RoyalSync management software. Facilitate work order processing from student reporting process to the Facilities Management system and ensure timely follow through. Coordinates summer, intersession, and break housing processes. Manage residence hall key inventories and electronic access system Facilitate billing processes for room and board charges in coordination with the Assistant Director of Residence Life & Housing and the Bursars Office.
Additional Skills Required:
Ability to work independently or as part of a team Strong organizational, interpersonal, written, and verbal skills Ability to handle sensitive situations in a caring and professional manner Ability to effectively multi-task proficiency in using Microsoft Office 365 Must be able to respect, support and contribute to the Universitys Catholic and Jesuit mission
Minimum Education Requirements:
High School or equivalent required
Preferred Education:
An associates degree in a field related to technology, hospitality management, human services, facilities management, or office/business administration preferred
Minimum Job Experience Requirements:
Minimum of two (2) years of administrative experience with knowledge of Office 365
Preferred Qualifications:
Previous experience with of SCT Banner or similar system preferred
Years of Experience:
2
University Classification:
Paraprofessional FLSA Classification:
Non-Exempt Schedule/Work Hours:
Monday through Friday, 8:30 a.m. to 4:30 p.m. Additional hours as required.
Full Time/Part Time:
Full-Time Annual Schedule:
12 Special Instructions to
Applicants:
Posting Number:
S0935
P Open Date:
06/10/2025
Close Date:
06/24/2025
Open Until Filled:
No To apply, visit https://universityofscrantonjobs.com/postings/8092
