Regional Title Agency Operations Manager Position Available In Lancaster, Pennsylvania

Regional Title Agency Operations Manager HomeSale Settlement Services 131 Centerville Rd, Lancaster, PA 17603

About Us:

Homesale Settlement Services is a leading title agency dedicated to providing top-notch services throughout the title and escrow process. We handle all phases of title production and are seeking a motivated, experienced, and results-oriented mid-level manager to oversee the smooth operation of our regional settlement offices.

Position Overview:

As a Regional Manager, you will be responsible for managing a group of settlement offices in the South-Central Pennsylvania geographic area. The position entails developing, training and retaining effective teams to meet objectives for customer service, profitability and growth. This includes working with executive management to create and carry out programs, policies and objectives.

Key Responsibilities:

Develops and maintains a positive and motivated office environment through good communications, strong staff relationships, and office events and programs. Minimizes and effectively resolves staff conflicts or complaints with the aid of human resources if needed. Implements and manages programs to meet or exceed operating objectives, including profitability, office budget, revenue and transaction volumes, core services utilization, space utilization, and other key operating metrics as defined by executive management.

Daily Duties:

Assist settlement officers, agents, lenders and consumers with problems as requested Review and approve payroll for direct reports Address monthly accounting reports by having trial balances and outstanding checks cleared Assist with resolving file issues that may arise from underwriter audits Help plan for back-up or overflow requirements needed by the settlement officers Conduct and/or supervise hiring, firing, employee reviews, staff meetings, and training

Qualifications:

• Proven experience (3-5 years) in title agency operations or a related industry, with a strong understanding of all phases of the title production and settlement process. Previous leadership or management experience, with the ability to lead, inspire, and develop a team. Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams and with clients. High level of attention to detail, ensuring compliance with all regulations and industry best practices. Proficiency in title production software and related tools. A proactive, problem-solving mindset with a focus on continuous improvement.

Preferred:

Bachelor’s degree in Business, Management, or a related field. Experience working in a fast-paced, high-volume title agency environment. Why Join Us? Competitive salary and benefits package Opportunity for career advancement and professional development Supportive work environment with a focus on work-life balance Join a reputable agency known for its commitment to excellence and customer satisfaction Salary is comensurate with experience with a potential for incentives. If you’re an experienced manager looking for a challenging and rewarding opportunity, we’d love to hear from you!

Job Type:

Full-time Pay:

$65,000.00 – $75,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Schedule:

8 hour shift Monday to

Friday Experience:

managerial: 3 years (Required) title agency or real estate related industry: 3 years (Required) Ability to

Commute:

Lancaster, PA 17603 (Required) Ability to

Relocate:

Lancaster, PA 17603: Relocate before starting work (Required)

Work Location:

In person