Innkeeper Position Available In Providence, Rhode Island

Innkeeper Michie Hostel Providence, RI Job Details Full-time $15 – $18 an hour 1 day ago Benefits Paid time off Qualifications Hospitality Customer service Mid-level Driver’s License Cleaning Leadership Hotel experience Hotel management Full Job Description About us We are professional, agile and our goal is to to keep growing in Rhode Island. Michie House is a family-owned and operated business located in the heart of Providence, Rhode Island. Our hostel provides affordable accommodation for budget-conscious travelers who are looking for a comfortable and convenient place to stay while exploring the city. We offer a range of room options to suit the needs of our guests, including private rooms.

Job Title:

Innkeeper Location:

College Hill Job Type:

Full-time Job Summary:

We are seeking a highly motivated and dedicated Innkeeper to oversee the day-to-day operations of Michie House, a family-owned hostel in Providence. As an Innkeeper, you will be responsible for ensuring that our guests have a comfortable and enjoyable stay, managing the hostel’s staff, and maintaining the hostel’s high standards of cleanliness and hospitality.

Key Responsibilities:

Welcome guests upon arrival and provide them with information about the hostel’s facilities, services, and local attractions. Check-in and check-out guests, manage reservations, and handle payments. Respond to guest inquiries and complaints in a timely and professional manner. Oversee the housekeeping staff to ensure that all rooms and common areas are clean and well-maintained. Manage inventory, order supplies, and maintain stock levels to ensure smooth hostel operations. Manage the hostel’s social media accounts and respond to guest reviews and comments. Organize and promote events and activities that enhance the guest experience. Collaborate with other staff members to create a welcoming and friendly atmosphere for guests. Ensure that the hostel complies with all relevant health and safety regulations.

Qualifications:

At least 2 years of experience in a hospitality or customer service role, preferably in a hostel or hotel environment. Excellent communication, organizational, and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong attention to detail and commitment to maintaining high standards of cleanliness and guest satisfaction. Knowledge of booking software, such as Hostelworld or Booking.com, is preferred. A passion for travel and meeting people from all over the world. Ability to work flexible hours, including weekends and holidays. If you are a dedicated and hardworking individual with a passion for hospitality and travel, we would love to hear from you. Please submit your resume and cover letter for consideration.

Job Type:

Full-time Pay:

$15.00 – $18.00 per hour

Benefits:

Paid time off

Schedule:

8 hour shift

Experience:

Hotel management: 1 year (Preferred)

Hospitality:

1 year (Preferred)

Work Location:

In person