Member and Guest Experience Coordinator Position Available In Beaufort, South Carolina

Member and Guest Experience Coordinator Haig Point Club – 3.7 Hilton Head Island, SC Job Details Full-time From $19 an hour 7 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications Hospitality Sales Customer service Microsoft Office Phone etiquette Communication skills Entry level

Full Job Description Position:

Members and Guest Experience Coordinator Location:

Haig Point Club & Community (located at the Haig Point Welcome Center on Hilton Head)

About Haig Point:

Haig Point is a private, member-owned community located on Daufuskie Island, South Carolina. Accessible only by ferry, the community offers a unique blend of natural beauty, world-class amenities, and Southern hospitality. Our team is dedicated to delivering exceptional service and creating memorable experiences for our members and guests.

Position Overview:

We are seeking a personable and detail-oriented Members and Guest Concierge Services Associate to join our team. This role is responsible for providing exceptional service to members and guests, assisting with their needs, and enhancing their overall experience at Haig Point. The ideal candidate is organized, professional, and thrives in a customer-focused environment.

Key Responsibilities:

Serve as the primary point of contact for members and guests, providing personalized assistance and information. Coordinate transportation arrangements, reservations, and special requests. Assist with event planning and execution to enhance member and guest experiences. Manage incoming inquiries via phone, email, and in person, ensuring prompt and accurate responses. Maintain detailed records of member preferences and requests to deliver tailored service. Collaborate with various departments to ensure seamless service delivery. Support the check-in and check-out process for members and guests. Provide information about community amenities, events, and local attractions. Handle and resolve member concerns with professionalism and efficiency.

Qualifications:

Previous experience in hospitality, customer service, or concierge roles preferred. Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Proficiency in Microsoft Office and reservation systems. High attention to detail and organizational skills. Flexibility to work weekends, holidays, and evenings as needed.

What We Offer:

Competitive compensation and benefits. Opportunities for professional growth and development. A supportive and collaborative work environment. The chance to work in a one-of-a-kind island community. If you are passionate about delivering exceptional service and creating memorable experiences, we invite you to apply for the Members and Guest Concierge Services Associate position at Haig Point.

Job Type:

Full-time Pay:

From $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Paid time off Vision insurance

Schedule:

Day shift Evening shift Weekends as needed

Experience:

Customer service: 2 years (Preferred)

Sales:

2 years (Preferred)

Location:

Hilton Head Island, SC 29928 (Preferred) Ability to

Commute:

Hilton Head Island, SC 29928 (Preferred)

Work Location:

In person