Operations Manager Position Available In Richland, South Carolina
Job Description
Operations Manager 3.8 3.8 out of 5 stars 229 Bush River Road, Columbia, SC 29210 Chick-fil-A Bush River Road is seeking a full-time Operations Manager who is people focused, results driven, metrics oriented, and is ready to contribute to a culture of care.
Job Duties:
People & Culture Always lead by example Uphold restaurant & brand standards Fully grasp and utilize metrics and systems in place Embody restaurant’s core values Build a culture of feedback, providing consistent, fair, and respectful coaching Combine critical thinking and practical leadership with an eye towards constant innovation Treat guests and team members with honor, dignity, and respect Systems & Processes Lead day-to-day operations, ensuring operational excellence and creating remarkable experiences Identify, solve, and implement lasting solutions to operational bottlenecks Follow opening & closing procedures using the correct back-office procedures and computer applications Ensure wise stewardship of the facilities, product, and equipment Uphold disciplinary system to ensure fairness across the entire organization Effectively manage labor Adhere to safety and security policies to protect team and store assets Manage schedule to optimize productivity & guest experience Consistently improving existing systems and training procedures Reporting & Goal Setting Firm grasp of store goals and labor report Consistently push towards store targets for food safety, food cost, labor, guest experience scores, car count, hourly sales, check average, training and retention. Review P&L each month to look for errors and areas of opportunities Monthly inventory & EOM procedures Experience/Educational Requirements Bachelor’s degree or higher, or 5 years of management experience Experience training & developing leaders 30 Day training period if no prior CFA experience Characteristics of Ideal Applicant Curious, self-motivated and consistently pursues self-development Commitment to personal & professional integrity Resourceful, organized, detail oriented Calculated decision maker who excels in time management Excellent written and verbal communication skills Adept in the use of technology including but not limited to all Microsoft and Google Suite applications and Apple products
REQUIREMENTS
Open Availability Monday-Saturday Bachelor’s degree or higher, or 5 years of management experience Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta’s Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America’s #1 fast food restaurant.
