Operations Supervisor Position Available In Richland, South Carolina

Operations Supervisor TCS Mobility – 3.9 Columbia, SC Job Details Full-time $23.50 an hour 2 days ago Benefits Paid holidays Dental insurance Paid time off Employee assistance program Vision insurance Qualifications Management Customer service Mid-level High school diploma or GED Driver’s License Full Job Description TCS Mobility is proudly serving the transportation needs of all its clients and continues to look for professional, qualified candidates who are dedicated to assisting the local community. TCS Mobility is hiring for a Operations Supervisor to provide direction while making scheduling adjustments where necessary to maximize on-time performance, minimize customer wait times, and develop staff.

What we offer:

Employer-sponsored health, vision, and dental. EAP PTO and paid holidays $23.50 an

Hour Essential Functions of Operations Supervisor:

Effectively manage all admin staff and operators. Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements. Contributes to ensure the safety culture of the division. Maintain client contact routinely to meet or exceed expectations. Assist with conducting periodic departmental audits. Daily, weekly and monthly reviews of key operational metrics. Implement, promote and adhere to company policies and procedures. Participates in location labor and employee relations activities. Develop and implement tracking systems to ensure that all current Key Performance Indicators are related to client contracts. Effectively manage customer relations through both direct contact and outreach programs Identify, select, train and mentor location staff Effectively and frequently communicate with location staff and support team members Maintain client contact routinely to meet or exceed expectations Conduct periodic departmental audits Daily, weekly and monthly review of key operational metrics Implement, promote and adhere to company policies and procedures Participate in location(s) labor and employee relations activities Provide insight and information to support location(s) contract renewals Requirements for

Operations Supervisor:

High School Diploma or Equivalent. Must be 21 or over. Valid Drivers License Obtain and maintain a DOT physical. Strong customer service skills.

Experience:

Management experience required. Transportation/transit experience preferred.