Director – Dedicated Operations Position Available In Shelby, Tennessee

• Description

• WHO WE ARE

• Headquarters
• : Cedar Rapids, IA
• Position Location
• : Remote
• Prioritizing candidates based near Indianapolis, Cincinnati, Louisville, Memphis or Nashville
• Travel Requirements
• : 1-2 weeks/month, typically 2-3 days at a time
• CRST The Transportation Solution, Inc.
• As a member of Team CRST, you’ll be part of one of the nation’s largest privately held transportation and logistics companies
• this year celebrating its 70th anniversary.

We offer services including truckload capacity, flatbed, transportation management, dedicated services, white-glove handling, team expedited and final mile delivery. We drive over 158 million miles annually, thanks to the hard work of 4,000 drivers, a network of contractors and agents and support from 1,800 team members. Every mile reflects our tenacious commitment to over-deliver, exceed customer expectations and uphold the highest standards of safety and service.

• CRST Dedicated Solutions
• CRST’s Dedicated Solutions team strives to provide customers with the flexibility of a private fleet
• focused on speed, efficiency and value
• without the expense. We work to deliver service excellence to our retailers and producers, relentlessly working toward more consistent, dependable and high-quality delivery services to make us an invaluable part of supply chain logistics.

• THE POSITION

• Reporting Structure
• : The Director
• Operations will report to the VP
• Operations.
• Role and Responsibilities
• The Director
• Dedicated Operations is a results-driven leader responsible for multi-site operational execution and full P&L ownership within CRST’s dedicated business. This leader will oversee all aspects of performance, team development, asset management and customer service across temperature-controlled or high-security freight operations. Managing a $25M
• 75M P&L and a team of 4-5 direct reports, the Director plays a critical role in aligning operations with financial targets and customer expectations.
• Key responsibilities include:
• + •Operational Leadership•Oversee dedicated operations across multiple sites to ensure contractual, safety and service commitments are met + •Team Management•Direct and develop a team of 4-5 leaders across operations, maintenance, equipment and recruiting while fostering a high-performance culture + •P&L Ownership•Manage a $25M•75M P&L, identifying trends and opportunities to improve financial results and operational efficiency + •Customer Alignment•Collaborate with account management to ensure service delivery aligns with customer expectations and support strategic conversations + •Fleet Strategy•Maintain visibility to incoming and outgoing equipment to proactively plan and position assets for optimal utilization + •Performance Optimization•Drive consistency and best practices across locations through KPI tracking, root cause analysis and continuous improvement + •Compliance & Safety•Promote a safety-first culture while ensuring adherence to all company policies and federal regulations + •Accountability & Reliability•Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs •

EXPERIENCE AND REQUIREMENTS

• Qualifications:

• + 5-10+ years of experience in dedicated transportation operations, preferably with temperature-controlled or high-security freight + Proven success managing P&L of $25M+ and leading multi-functional teams across dispatch, maintenance, equipment and recruiting + Strong leadership capabilities with a track record of developing high-performing managers and teams + Deep understanding of trucking operations, including fleet planning, driver management and compliance + Bachelor’s degree strongly preferred •

Skills and Expertise:

• + Strategic problem-solving and analytical skills to identify operational challenges and drive effective solutions + Experience partnering with account management teams to build long-term customer relationships + Strong financial acumen, with a focus on revenue performance, cost control and continuous improvement + Proven ability to lead change, align teams and deliver results across multiple locations •

COMPENSATION

• CRST offers a competitive executive compensation package, including base salary, performance-based incentives, and a comprehensive benefits program.
• The CRST Core Values
• : Safety at the Core of All We Do
• Integrity in Every Decision and Action
• Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
• EEO Statement
• : All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.