Logistics & Inventory Fulfillment Position Available In Miami-Dade, Florida

Logistics & Inventory Fulfillment FOH, Inc Miami, FL Job Details Full-time $50,000 – $56,000 a year 13 hours ago Benefits Health insurance On-site gym Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Employee discount Volunteer time off Flexible schedule Life insurance Referral program Qualifications VLOOKUP function Microsoft Excel Logistics experience (3-5 years) Inventory management Customer service Writing skills ERP systems Order fulfillment management Logistics Warehouse management system Mid-level Microsoft Office 3 years Project management Warehouse experience Inventory management experience (3-5 years) Computer skills Pivot tables Order fulfillment Time management

Full Job Description Company Overview:

Established in 2002, FOH® is a global award-winning hospitality and foodservice manufacturer brand including: Front of the House® and room360˚ by FOH®. Delivering more than products, our company and culture has received numerous recognitions through the years and was also featured in Fortune Magazine as “Best Workplaces in Manufacturing and Production”. We are proudly certified as WBENC (Women’s Business Enterprise National Council) and LGBT Business Enterprise (LGBTBE®) partners and suppliers. FOH® offers an environment where entrepreneurial spirits are given the opportunity to grow without limits in a culture where you can influence the company’s path. We are guided by our inclusive team, culture, commitment to sustainability, and diversity. DEI Workplace™ Certified 2023-2025 | Most Family Friendly Employers™ 2023-2025 | Best Workplaces in Manufacturing & Production™ 2023 | Best Dog-Friendly Company 2021 |Great Place to Work® Certified 2018-2020|Best Workplaces in Manufacturing & Production™ 2020

Position Summary:

The Logistics & Inventory Fulfillment is an integral part of the Supply Chain-Inventory Optimization team. This role is responsible for managing and optimizing the order fulfillment process to ensure timely and accurate delivery of products. They support the company’s vision by coordinating with multiple departments to maintain a seamless order cycle, a consistent flow of inbound shipments, improve efficiency, and provide strategic insights that drive decision-making.

Location:

Miami, FL Work Arrangement:

Hybrid – Monday & Friday working remotely. Tuesday, Wednesday & Thursday working in the headquarters office

Employment Type:

Permanent Full Time, Exempt Schedule:

Monday – Friday; from 9:00 AM to 6:00

PM Major Duties Include:

Order Fulfillment:

Reviews and releases customer orders (Daily and Back orders) in SAP for fulfillment, ensuring accuracy and timeliness Coordinates with Miami Distribution Center and California 3PL to ensure orders are processed, picked, packed, and shipped according to customer requirements Monitors and manages order status, addressing any issues or delays, and ensuring prompt communication with relevant departments Manages dated orders and optimizes inventory allocations to meet the order required delivery schedule Assists the Inventory Optimization & Logistics Associate Director to identify SKUs that need to be expedited Reserves inventory for specific customer orders, upcoming projects, and special production runs Supports the Inventory Optimization & Logistics Associate Director in managing seasonal demand fluctuations and special promotions

Logistics:

Maintains a smooth flow of container shipments from suppliers overseas to FOH facility or customers directly Oversees the air freight delivery process from initiation to customer notification, including documentation, approval, quote comparison, and tracking Works with custom brokers of each international destination to ensure compliance with regulations at each destination Maintains strong relationships with forwarders, ensure timely documentation for customs clearance, and coordinates delivery to FOH or customers Ad hoc freight quote requests using our network of carrier partners Receives and lands shipments in SAP Manages Shipment ETA dates with the Forwarders to ensure accuracy in

SAP Communication:

Manages internal Order Fulfillment HQ emails. Serves as the primary point of contact for order-related inquiries from Customer Service, Sales, and other internal teams Provides real-time updates to internal teams on order status, shipping details, and any potential delays Collaborates with the Sales and Customer Service teams to manage customer expectations and resolve order-related issues Coordinates with the origin team to gather shipment information necessary for accurate order fulfillment

Reporting & Documentation:

Reviews and updates key reports such as order fulfillment reports, including open order reports, fully committed reports, and OTIF, Dated order planning, and fulfillment plans Maintains records and communication regarding duty drawbacks with our broker Prepares and distributes daily, weekly, and monthly reports to track fulfillment performance and identify areas for improvement Ensures all shipping documentation is accurate and properly filed on a timely basis SAP finance document reconciliation (GRPO, AP Invoice, Landed Cost GL)

Process Improvement:

Drives continuous improvement initiatives to enhance the efficiency and accuracy of the order fulfillment process Identifies bottlenecks and propose solutions to streamline workflows and reduce order processing times Collaborates with IT and other departments to implement system enhancements and automation in the order fulfillment process

Special Projects & Additional Duties:

Participates in special projects and initiatives as assigned by the Inventory Optimization and Logistics Associate Director Supports emergency requests and handles urgent order fulfillment needs as they arise Actively engages in team meetings, providing input and feedback on order fulfillment processes and performance. Records personal daily punches and approves accurate bi-weekly time and attendance records Promotes our FOH® Culture in all interactions

Education, Experience & Computer Skills:

College degree preferred Minimum of 3-5 years of inbound logistics, order fulfillment or related experience Proficient in all Microsoft Applications, Excel Proficient with Warehouse Management Systems Knowledge of

ERP, SAP

Business One Skills Needed for

Success:

Follows direction and works under pressure to meet deadlines Stress and time management skills Analytical, creative, practical problem-solving skills Customer service and interpersonal skills Work collaboratively and as part of a diverse team Communicate with excellence and clarity both verbally and in writing Project management skills and strong attention to detail Tech-savviness Strategic thinking, planning and execution Ability to re-arrange tasks as priorities change

Desired Characteristics and Qualifications:

Flexible to work outside normal work hours Organized, action and detail oriented Demonstrates sound work ethics Possesses cultural awareness and sensitivity Ability to re-arrange tasks as priorities change Highly enthusiastic, positive-minded and composure in challenging situations Thrives in a goal-driven environment Nimbleness to respond to everchanging priorities in a high-growth environment

Benefits & Pay:

FOH®, Inc. recognizes that our team members are our most important assets; therefore, we are committed to offering a comprehensive benefits package that provides protection and well-being for our team and their families. The salary/hourly range for this role represents numerous factors considered in the hiring decisions, including, but not limited to, work experience, territory, geographical location, etc. As such, starting pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base compensation, FOH® proudly offers bonus incentives, health benefits, retirement savings plans, time off programs, and perks. (Onsite gym and workout classes, pet-friendly office, daily Cuban coffee, flexible schedule options, volunteer time off, fresh fruits and snacks, and our collaborative culture) Passionate about what we do and how we do it, we value different perspectives from people of all backgrounds and actively recruit diverse team members. “Be yourself! We like it that way”. Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide. Our websites are the perfect place to learn more about FOH® www.fohworldwide.com www.frontofthehouse.com | www.roomthreesixty.com

Job Type:

Full-time Pay:

$50,000.00 – $56,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance

Schedule:

Day shift Monday to Friday No weekends Application Question(s): This position will be on a hybrid schedule (some days in our Miami office, some remote). Please acknowledge you understand the schedule.

Experience:

Logistics:

3 years (Preferred) Order fulfillment: 3 years (Preferred)

Microsoft Excel:

3 years (Preferred) Ability to

Commute:

Miami, FL 33138 (Required)

Work Location:

Hybrid remote in Miami, FL 33138