Order Process Specialist Position Available In Polk, Florida
Tallo's Job Summary: This Order Process Specialist role in Frostproof, FL involves accurate order data processing, resolving discrepancies, and providing exceptional customer service. Responsibilities include entering purchase orders, verifying details, coordinating with internal teams, and staying informed on products and trends. Required skills include strong attention to detail, problem-solving abilities, and excellent communication skills. Previous data entry experience and knowledge of logistics are preferred.
Job Description
Order Process Specialist 3.2 3.2 out of 5 stars Frostproof, FL 33843 Job Summary This position acts as a primary order processer and customer liaison by providing accurate order data processing and by resolving order-related discrepancies with our customer base to ensure that orders are processed according to policies and customer requirements. Major Job Functions Accurately enter customer purchase orders data received through various modes Verify order details such as product, quantities, pricing, and shipping information to ensure accuracy Ensure all incoming orders are processed in a timely manner and are in line with Sunny Sky standards Develop and maintain a vast knowledge of products and services offered Provide prompt order updates and exceptional customer service on order inquiries in a professional manner Coordinate with Accounts Receivable to mitigate credit risk Work with production and distribution teams to understand order status and fulfillment times Be aware of customer trends and other considerations to provide observations and updates to the operations team Required Skills/Abilities/Education Previous experience in high volume data entry with a large customer base Strong attention to detail and ability to maintain accuracy while working with large volumes of data in a fast-paced environment Strong problem-solving skills and the ability to adapt to changing priorities Ability to multi-task, prioritize and possess strong time management in a fast-paced environment Highly organized with excellent communication skills Knowledge with logistics; LTL, TL and freight rates Excellent customer service skills and the ability to build and maintain strong working relationships with co-workers, customers, and other departments across multiple manufacturing facilities Knowledge of Microsoft Office and other common technology platforms/tools Previous experience working in an ERP system, knowledge in SAP a plus Understanding of EDI and other methods of receiving orders HS/GED
