Order Processing Specialist Position Available In Bucks, Pennsylvania

Order Processing Specialist 3.0 3.0 out of 5 stars 75 Hawk Road, Warminster, PA 18974 About the

Role:

The Order Processing Specialist ensures all orders are received, processed, and shipped within a timely fashion while adhering to all dealer requirements. Proactively solve problems using available resources. Demonstrate superior work ethic, problem-solving abilities, and have a positive, enthusiastic approach to your work and peers.

Essential Duties & Responsibilities:

Ensures all orders are processed in an accurate and timely fashion in accordance with each individual dealer’s SLA. Responds to all internal and external communication in a timely and professional manner. Ensures daily processing numbers are met. Tracks and follows up on both inbound and outbound orders. Monitors supply levels to make sure items are ordered in a timely fashion. Responsible for monitoring and updating information over several different platforms. Responsible for processing customer orders; and liaising with customers regarding delivery dates and order expectations. Ability to examine purchase orders and retrieve necessary data. Processing of completed orders through to invoice. Prepare for customer inquiries by studying products, services, and customer service processes. Need to interface effectively with all levels of management, customers, and staff. Ability to work with limited supervision. Additional duties assigned.

Qualifications:

High school graduate or GED equivalent required. Previous experience with customer order processing preferred. Excellent verbal and written communication. Strong attention to detail alongside speed and efficiency. Ability to collaborate and communicate effectively. Ability to function independently and multitask. Must be able to articulate details to customers in a professional manner. Must have demonstrated typing skills. Must be able to follow directions and get daily work processed. Must be able to communicate calmly under pressure. Must be able to multitask Must be creative and able to think on your feet to resolve order issues that arise. Proficiency in Microsoft Office Suite Proficiency in SalesForce, EDI transactions, ERP systems is a plus but not a requirement. Will train the right individual.

Closing Statement:

This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s Manager at any time based on need. American Bath Group (Dreamline) is a proud Equal Opportunity employer, m/f/d/v.

Job Type:

Full-time Pay:

$17.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance

Schedule:

8 hour shift

Experience:

Data entry: 2 years (Required)

Order Processing:

2 years (Preferred)

Salesforce:

2 years (Preferred) Ability to

Commute:

Warminster, PA 18974 (Required)

Work Location:

In person