Household Goods Associate Position Available In Jefferson, Alabama

Household Goods Associate Nissin International Transport – 3.3 Birmingham, AL Job Details $20 – $21 an hour 2 hours ago Benefits Health savings account AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Pet insurance Qualifications Some college Customer service Microsoft Office High school diploma or GED Supply chain management Data entry Organizational skills Warehouse experience Associate’s degree Supply Chain Management Communication skills Entry level Load & unload

Full Job Description Household Goods Associate Birmingham, AL Position Description:

The Associate, Household Goods Operations, is an entry-level operational role within the Operations department, responsible for supporting the Household Goods team in the efficient, safe, and compliant handling and movement of personal belongings for individuals and families. Reporting directly to the Supervisor, Household Goods Operations, this individual will be responsible for performing various tasks related to shipment processing, documentation, communication, and handling, contributing to the smooth flow of household goods operations.

Responsibilities:

Shipment Processing:

Assist in the processing of household goods shipments from pre-move planning to final delivery, following established procedures and guidelines. Accurately and efficiently enter shipment data into relevant systems, including inventory lists and shipment details. Assist in the preparation of basic export documentation, such as inventory lists and bills of lading, under supervision. Coordinate with carriers, moving companies, and other stakeholders as directed by the Supervisor. Track shipment progress and update relevant parties as needed.

Handling and Packing:

Assist in the packing and crating of household goods, ensuring proper protection of belongings during transit, under the guidance of experienced packers. Assist in the loading and unloading of household goods, following proper lifting and handling techniques. Maintain a clean and organized work area during packing and loading activities.

Documentation and Compliance:

Ensure all required shipment documentation is complete and accurate. Understand and adhere to basic transportation regulations and customs procedures (for international shipments), with guidance from the Supervisor. Follow Nissin’s global standards and procedures for household goods operations. Maintain organized shipment files and records. Customer Communication (Household Goods Focus): Communicate professionally and respectfully with customers regarding shipment details, schedules, and any potential issues, under the direction of the Supervisor. Answer basic customer inquiries related to household goods moves, providing accurate and timely information within their scope of knowledge, and escalating more complex inquiries to the Supervisor. Assist in resolving basic customer concerns or complaints related to household goods moves, under the guidance of the Supervisor.

Administrative Tasks:

Assist with general administrative tasks related to household goods operations, such as filing, photocopying, and data entry. Maintain organized work areas.

Learning and Development:

Actively participate in training sessions to develop knowledge of household goods handling, packing, moving procedures, regulations, and systems. Seek guidance from the Supervisor and other team members to improve skills and understanding. Demonstrate a willingness to learn and grow within the role. Adherence to

Procedures:

Follow all company policies and procedures. Adhere to safety guidelines and regulations, especially regarding lifting and handling techniques.

Obligation:

Follow instructions from Supervisor/Manager.

Positive Attitude:

Positive attitude is a must, and able to function as part of a team. Able to multitask in both office and warehouse environment.

Qualifications:

High school diploma or equivalent required; Associate’s degree or some college coursework in Logistics, Supply Chain Management, or a related field is preferred. Entry-level position; some experience in a moving company, warehouse, or logistics environment is a plus but not required. Basic understanding of office software (e.g., Microsoft Office Suite). Good communication and interpersonal skills. Strong attention to detail and accuracy. Ability to follow instructions and procedures. Good organizational skills. Ability to work effectively in a team environment. Willingness to learn and adapt to new processes and technologies. Ability to perform physical tasks associated with moving household goods.

Preferred Qualifications:

Basic knowledge of household goods moving procedures. Familiarity with logistics software or data entry systems. Previous experience in a customer service role. Nissin Benefits Nissin offers a robust benefits package for our employees. It includes health, dental, life and AD&D, short term disability, along with voluntary long term disability, and 2 types of voluntary vision plans, additional voluntary life and

AD&D, HSA, FSA

(medical and dependent care), 401k, vacation, sick days, and pet insurance. The above job description identifies the essential job functions and skills needed by one person assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.