Supervisor, Purchasing Operations Position Available In Guilford, North Carolina

Supervisor, Purchasing Operations 3.8 3.8 out of 5 stars 1089 Knox Road, McLeansville, NC 27301 Why Us? At Replacements, we’ve always been about more than china, crystal, and silver. We’ve been about people, stories, and the spaces we share. Since 1981, we’ve built a community rooted in trust, fairness, and genuine kindness. We believe in creating a place where people feel supported, respected, and empowered to grow, where both connections and careers can truly thrive. As our customers, our team, and the world around us evolve, so do we. We are always working to strengthen our commitment to compassion, collaboration, and belonging. We believe the best connections aren’t just made. They’re lived, nurtured, and celebrated every day. If that resonates with you, there’s a place for you here. Join us as we continue building a community where everyone and every story belongs.

Job Details Department:

Purchasing Operations Reports to:

Manager, Inventory Database Classification:

Exempt Shift:

Monday – Friday, 8:00am – 5:00pm Purpose of the Job Under minimal supervision, the Purchasing Operations Supervisor is responsible for overseeing employee workflow, productivity, and quality within the Purchasing department. This role ensures employees are trained, following procedures, and supported in day-to-day operations. The Supervisor assists with personnel matters, provides administrative support, and helps maintain a safe, efficient work environment. Key responsibilities include managing the timely payment of supplier receipts, supporting the STAR Supplier program, and maintaining strong seller relationships. The Supervisor also utilizes POLARIS to plan, assign, follow up on, and report work activities and trends. Additional responsibilities include preparing the departmental Trend Report and assisting the Manager with annual budget planning. What You’ll Do Monitor and execute the department’s daily plan (DSL), adjusting staffing and resources as needed to meet operational goals Oversee daily workflow using POLARIS, including preparing production plans, assigning work, and communicating trends to operational leadership Provide timely, effective resolution to supplier and internal customer concerns using strong interpersonal skills and knowledge of company policies Ensure timely and accurate closure of supplier receipts and maintenance of supplier data, including updates to the STAR Supplier website Maintain accurate product and pattern information in ORION and direct team efforts in setting buy/sell prices through market research Supervise, train, and support employees to ensure compliance with procedures and achievement of quality standards; conduct regular quality checks and report results Manage employee timecard approval, monitor attendance, and work with the Manager to address performance or attendance issues Lead and participate in performance evaluations, coaching sessions, disciplinary actions, recognition programs, and related documentation Collaborate with Human Resources, department leadership, and peer supervisors to resolve employee concerns and support team success Prepare schedules, manage vacation and time-off requests, and ensure adequate daily coverage across assigned areas Oversee multiple cost center areas as assigned and provide cross-coverage support as needed Contribute to departmental budget planning, including volume forecasting, labor planning, and expense tracking Manage the creation of the departmental Trend Report and other reports as assigned Participate in Agile and Information Systems initiatives by providing area-specific insights and assisting in system testing and tool development Support the recruitment process by participating in interviews and helping identify qualified candidates for the department and across the company Other Duties and Responsibilities Trained and responds to Code calls as required. Assists with other tasks, projects, and administrative duties as required. What We’re Looking For Must demonstrate product knowledge as required by level of position Must be able to operate specialized inventory and other computer systems (including Orion, Optical Pattern Identifier) to level required by position Must be able to operate specialized computer systems (including Orion) to level required by position Must be able to independently structure and organize regular working activities Must be able to follow detailed procedures and recognize detailed differences in product Must be flexible, able to manage multiple tasks, and shift priorities as required Must be able to work in a pressured, high-volume work environment Must be able to work in a team environment Must be familiar with a variety of computer programs including Microsoft Word, Excel and Outlook Must have strong English communication skills, both verbal and written Must have organized work habits and be willing to maintain orderly and clean work area Must follow all safety regulations Occasional standing, walking, bending, and stooping required Must be able to occasionally push, pull and climb ladders safely Must be able to occasionally push and pull product carts safely Must be able to regularly lift or move up to 10 pounds and occasionally lift or move up to 25 pounds Should possess a strong commitment to providing excellent service to Replacements’ internal and external customers Education and Other Specialized Skills Strong management skills required; must be capable of effectively managing a diverse group of individuals Team building, motivational, and listening skills required Must have strong interpersonal skills Previous management experience required Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.