AUTHORIZATION SPECIALIST I Position Available In Broward, Florida

AUTHORIZATION SPECIALIST I 3.4 3.4

out of 5 stars Fort Lauderdale, FL 33315 • Remote

AUTHORIZATION SPECIALIST I

Palco is a visionary company pioneering an emerging health-care movement that empowers people with disabilities and those aging to live independent and quality lives. Made possible by our amazing team, Palco provides technology and financial services to aid individuals and their families to thrive in their home and communities. Partnered with government agencies and fortune 500 managed care organizations across the country, we are dedicated to creating exceptional outcomes for our clients and the millions of people that count on them. We are a highly organized company that offers a solid work/life balance, autonomy, generous paid time off, bonus potential, and career advancement opportunities. Our staff make long-lasting impact on the lives of people every day. Authorization Specialists are responsible for ensuring the accuracy of employer and employee paperwork and recording the necessary information in Palco’s software. It is the responsibility of the Authorization Specialist to ensure that required employer and employee paperwork has been completed and recorded in Palco’s software and that program required background checks have taken place. Duties and Responsibilities Review incoming Participant authorizations and verify accuracy against program and payer requirements. Enter and update service authorizations in FMS systems to trigger Participant budget setup and service planning. Serve as the primary point of contact for resolving authorization discrepancies, missing information, or conflicting data. Track, monitor, and renew expiring authorizations to prevent service interruptions for Participants. Collaborate cross-departmentally to ensure timely processing and participant activation. Maintain up-to-date knowledge of program-specific rules for multiple states and waiver types. Communicate professionally with MCOs, support brokers, and case managers to clarify service needs and program alignment. Ensure authorizations support program compliance, labor rules, and appropriate service codes. Document and escalate issues related to delays or barriers in authorization receipt or processing. Support audits and internal quality reviews with thorough documentation and system accuracy.

Skills and Qualifications:

Strong organizational and problem-solving skills, including the ability to analyze information, pay attention to detail, take initiative to follow-up on transactions, and make decisions about information. Experience entering or reviewing Medicaid waiver service authorizations in support of self-directed or FMS programs. Ability to manage multiple program rules simultaneously. Excellent communication and follow-up skills across a variety of stakeholders. Must possess solid skills with email, Internet, and Microsoft Office, including the use of word processing, spreadsheets, and file maintenance programs. Must be willing to work Monday through Friday, 8:00am-5:00pm or additional time if necessary, to complete duties and responsibilities. Must be a self-starter and extremely independent. The ability to prioritize tasks and meet deadlines with minimal oversight is required.

Preferred Skills:

Knowledge of state-specific self-directed services. Understanding of Participant budgets, service codes, and authorizations. Ability to work in a fast-paced, detail-oriented, and participant-centered environment. Familiarity with self-direction, participant-directed services, and home-and community-based services (HCBS). 1-2 years of experience in Medicaid waiver programs, authorizations, or financial management services preferred.

Education:

High school diploma or equivalent required; associate’s or bachelor’s degree in healthcare administration, social services, or related field preferred. Join Us This position is remote/work-from-home role. Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Company benefits designed for you:

Generous Paid time off. Quarterly/Annual bonus potential.

Retirement Savings:

We will support you as you save for your future.

Career Growth Opportunities:

We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

Paid Training:

Earn while you learn, and continue to grow with access to internal and external learning opportunities.

Great Work Environment:

We are proud of our company culture of collaboration and the recognition we’ve received for our diversity efforts. When you join Palco, you are engaged in creating the future – both our company’s, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can: Bring your authentic self to work. Grow and thrive, both personally and professionally. Make a difference with our clients, in our communities, and with the millions of people we support. Experience work/life balance. Feel value and a greater purpose through the work you do. Palco, Inc. is an Equal Employment Opportunity ( EEO ) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law .