BISS Program Specialist Position Available In Broward, Florida

BISS Program Specialist Big Brothers Big Sisters of Broward – 4.0 Fort Lauderdale, FL Job Details Full-time $44,000 – $45,000 a year 12 hours ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 403(b) Professional development assistance Life insurance Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Customer service Social work Mid-level Microsoft Office Driver’s License Bachelor’s degree Case management SharePoint Social Work 2 years Communication skills Full Job Description The Program Specialist position is responsible for enrolling and matching children and volunteers. In addition to providing “Match” support to ensure child safety, you will help create positive impact through building constructive and satisfying relationships between children and volunteers.

Specific responsibilities include:

Ensure a high-level of proficiency and skill in applying child safety and risk management knowledge, policies, and procedures throughout all aspects of job function. Conduct volunteer and client (child & caregiver) enrollments, including individual orientations, interviews, and completion of any other enrollment processes. Assess and refer families for alternative or additional services as needed. Complete reference checks as necessary to gain additional data to complete the assessment process. Review all enrollment information and assessments and make recommendations for participation in the program contributing to successful match relationships. Effectively align volunteer interests and qualifications with service options of agency, determine matches, facilitate match meetings, provide support, assess training needs, and determine targeting goals. Consult with other service delivery staff and/or supervisor as appropriate to provide highest support level and collaboration to ensure smooth transition among functions. Develop, promote, and implement individual and group match activities to support ongoing volunteer involvement with the child and agency affiliation through individualized recognition, annual events, and reengagement strategies. Effectively utilize assessment tools to track match impact on youth development and conduct exit interviews at match closure. Maintain accurate and timely records for each match according to standards and utilize technology to report, synthesize and analyze data. Coordinate with partners to ensure the success of programs at schools, workplace, and community organization sites. Willingness to work occasional weekends or nights to accommodate client family schedules as well as agency wide fundraising and program activities, recruitment and additional events that support the mission of BBBS of Broward County. Travel Requirement is approximately 30% of work time (offsite school locations). Other duties as assigned. Flexibility for a weekly schedule to cover the following is arranged to work 40 hours in the program you are hired to represent.

BISS PROGRAM

After school mentoring time. Weekend Hours – Occasional Agency Events.

Education Level:

Bachelor’s Degree (education, social work, mental health counseling, public health, psychology, or other community strengthening related field is preferred). Equivalency reviewed.

Years of Related Work Experience:

Two years of related work experience in non-profit program services, case management, community client support or similar. Equivalency reviewed.

Skill Requirements:

Effective and efficient written and verbal communication skills. Must have car, valid driver’s license, and meet state required automobile insurance minimums. Proficiency in technical areas such as

Microsoft Office:

Sharepoint, Word, Outlook, Teams, and Excel. Proficiency with CRMs, databases and technology (such as Matchforce/Salesforce and Dialpad) is desired. Excellent oral communication skills reflecting solid customer service both in-person, electronically and via the telephone. Ability to use time effectively, work independently, focus on details, adapt to shifting priorities, and position and promote opportunities. Presentation skills to effectively promote the agency’s mission and vision, both internally and externally that move people to action is a plus. Projects a professional image and can gain the confidence of everyone inside and outside of the organization while executing the role. Discretion to handle confidential information. Minimal physical requirements to include walking, standing, occasional lifting, sitting at workstation and supporting community activities and events. Position is dependent upon passing a thorough background screening, finger printing and reference check. Reliable transportation is required including proof of insurance and clean driving record. Equal Employment Opportunity BBBS provides equal employment opportunities to all qualified individuals prohibits discrimination against and harassment of any employee or any applicant for employment because of race, color, national or ethnic origin, age, religion, disability, sex, sexual orientation, gender identity and expression, veteran status or any other characteristic protected under applicable federal or state law. All personnel who are responsible for hiring and promoting employees and for the development and implementation of university programs or activities are charged to support this effort and to respond promptly and appropriately to any concerns that are brought to their attention. BBBS Broward has a Zero Tolerance Policy for discrimination in our workplace. It offends our agency’s core values which include a commitment to equal opportunity and inclusion. All BBBS employees, volunteers and community members are expected to join with and uphold this commitment. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Type:

Full-time Pay:

$44,000.00 – $45,000.00 per year

Benefits:

403(b) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance

Schedule:

8 hour shift Day shift

Work Location:

In person