Court Program Specialist II Position Available In Charlotte, Florida

Court Program Specialist

II THE 20TH JUDICIAL CIRCUIT OF FLORIDA 350

East Marion Avenue, Punta Gorda, FL 33950

Description SUMMARY:

This is a professional and highly responsible Civil Case Management position within the Administrative Office of the Courts, Civil Case Management department. Work involves the use of Civil Case types and differentiated case management techniques to promote case progression and disposition. The primary responsibility of an employee in this class is case screening and monitoring, case analysis and coordination of related civil law cases. This position will work closely with the Judiciary, Court and community programs, Civil/Family Director, Attorneys, the Clerk of Courts, and other related agencies as well as the general public. Work is performed under the direct supervision of the Civil/Family Director. Primary responsibilities of a Court Program Specialist II (Civil Case Manager) include the following: (1) Court case management (2) Case monitoring and coordination (3) Case research and statistics (4) Other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. 1. Court Case Management Conduct Case Management Conferences and facilitate Civil cases in Court Process and prepare court Orders Prepare other Orders as determined by the Judge Monitor Compliance with Court Orders Assist Petitioners, Respondents, Pro Se Litigants and Attorneys with Case Plans in Court or via telephone or other remote technology Respond in a timely manner to inquiries from all parties directly related to case Provide litigants with information as to other resources available through the court system or elsewhere 2. Case Monitoring and Coordination Query various data bases to determine the status of cases Consult the Civil Program Coordinator and the Civil Director when necessary Coordinate “new cases” and “back log” cases to promote efficiency in the Civil case dockets 3. Case Research and Statistics Maintain accurate and detailed records of all pleadings processed Prepare monthly case management reports to determine Court performance Other Duties as Assigned Perform other duties as assigned Examples of Duties

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

Court practices and procedures that relate to Circuit and/or County Civil Case Types Court programs and community resources Florida civil law statutes and Civil Rules of Procedure Court procedures and understanding of basic legal terminology Differentiated case management techniques and case processing time standards Ability to: Apply organizational skills and independent case analysis Make differentiated case management decisions Communicate clearly, concisely, and logically, both orally and in writing with the public and other governmental and private agencies Conduct legal research and compose concise reports and executive summaries. Exercise discretion and maintain confidential information Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary Work under constant pressure in a fast-paced office environment Read, analyze and interpret detailed instructions, correspondence, and memos Read and write case management reports, correspondence, and statistical reports Effectively present information and respond to questions from court administration, judges, other governmental agencies, attorneys and pro se litigants Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Type 30cwpm preferred Work effectively as an individual and/or a team member Self-proofread and correct work product Maintain consistent and regular attendance pursuant to policy Work the designated hours pursuant to position requirements Skill to: Efficiently operate a computer and utilize Microsoft Office Suite and various other software programs and databases EDUCATION and/or

EXPERIENCE

Bachelor’s degree from an accredited four-year college or university in public or business administration, criminal justice, psychology, sociology, pre-law or a closely related social science field preferred. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis. Two years of civil legal experience preferred. Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience. Typical Qualifications

CERTIFICATES, LICENSES, REGISTRATIONS

None

SUPERVISORY RESPONSIBILITIES

None

LANGUAGE SKILLS

Ability to read, analyze, and interpret detailed instructions, correspondence, and memos. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from court administration staff, supervisors, judges, other governmental agencies, and the general public. Ability to train others.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs and apply to practical situations.

REASONING ABILITY

Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must be able to evaluate problems, isolate key issues, research and develop alternative solutions and to present management with recommendations that include, at a minimum, the advantages, the disadvantages, and the cost and staff impact of recommendations.

PHYSICAL DEMANDS

While performing the duties of this position you are regularly required to walk, talk and hear. You frequently are required to sit and reach with hands and arms, occasionally required to stand, and must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.

EQUIPMENT UTILIZED

Desktop/lap top computer, printer, multi-line telephone, copier, shredder and fax This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The AOC reserves the right to modify, change, evolve, add, or eliminate position duties and/or positions if deemed appropriate for budget, operational, or other determining factors as determined by the Chief Judge and/or Court Administrator. This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills and abilities. Employees of the State Courts System, which includes Court Administration employees, are at-will employees. This document does not create an employment contract, implied or otherwise, and may be revised or rescinded at any time, due to operational necessity, at the sole discretion of the Court Administrator and or Chief Judge.

History:

10/23/12; 7/16/13; 03/03/2022