OPS Manager, Program Development and Operations Position Available In Lee, Florida

OPS Manager, Program Development and Operations Florida Gulf Coast University – 4.2

Fort Myers, FL Job Details Part-time Estimated:

$26K – $30.5K a year 1 day ago Qualifications Program management Management System design Mid-level 3 years Master’s degree Analysis skills Supervising experience Project management Bachelor’s degree Organizational skills LMS Business Canvas LMS software Leadership Communication skills Full Job Description locations Main Campus time type Part time posted on Posted Yesterday job requisition id

R0006153

Job Summary The OPS Manager of Program Development and Operations oversees program creation, marketing, delivery, and operations for the Southwest Florida Leadership Institute (SFLI). Reporting to the Institute Director, this role requires an entrepreneurial mindset to identify and seize opportunities, excellent organizational skills, the ability to collaborate with cross-functional departments, and proven leadership experience to drive growth while maintaining operational excellence. Job Description Typical duties include, but not limited to: Program and Event Management Coordinate the development and implementation of community facing programs (e.g., emerging leader program and community workshop series) Create training materials, participant guides, and facilitator guides Design and lead networking and engagement activities Assess program effectiveness and implement improvements Manage Canvas course environments including modules and assignments Coordinate with trainers, providing feedback and guidance Arrange and facilitate trainer meetings and manage trainer contributions Oversee program delivery and participant experience Facilitate workshops, manage day-of on-site logistics, and networking activities Process registrations and scholarship applications Design certificates and handle

SHRM PDC

credentialing Operations & Finance Manage invoicing and discount structures; maintains accurate records of registrations, payments, and expenses. Develop promotional code systems Track revenue and create financial reports Develop event logistics plans and coordinate with vendors Assist with negotiating vendor contracts and managing event logistics Navigate university processes and collaborate with cross-functional departments Collaborate on work assignments with graduate assistants and administrative staff Marketing & Technology Develop and implement digital tracking systems Design web forms, registration systems, and learning platofrms Manage and execute email campaigns and contribute to social media content Build comprehensive contact databases Draft scripts and messaging for promotional videos Develop and maintain website content and structure Create and implement marketing tracking and analytics frameworks Community & External Relations Represent SFLI at expos, conferences, and community events Staff information tables and engage with potential clients Accompany Institute Director to business development meetings Serve as an ambassador for SFLI programs within the community Build relationships with community partners and stakeholders Additional Job Description Required Qualifications Bachelor’s degree in Business, Leadership, Education, or related field 3+ years professional experience in program management and/or operations Strong project management and analytical skills Excellent communication and presentation abilities Ability to identify opportunities and implement solutions Experience with learning management systems Ability to work independently and with minimal supervision Ability to adapt to changing demands and priorities Experience supervising or coordinating support staff Preferred Qualifications Master’s degree in Business, Leadership, Education, or related field Experience with Canvas Work Environment Ability to travel off-campus for trainings and meetings as necessary Some evening/weekend work required for program delivery Occasional local, regional, and possibly other travel for training and community engagement