Client Partner Position Available In Miami-Dade, Florida
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Job Description
Client Partner UST Global – 3.7 Miami, FL Job Details Full-time $148,000 – $222,000 a year 8 hours ago Benefits Paid jury duty Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Vision insurance 401(k) matching Bereavement leave Life insurance Paid sick time Qualifications Benefits administration Hospitality Staff augmentation Application development Bachelor’s degree Organizational skills Senior level Account management Analytics 10 years Full Job Description 1 Opening Miami Role description
Who We Are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world. Visit us at UST.com.
You Are:
A Client Partner who will work closely with customers and UST teams to grow new enterprise account business for assigned accounts.
The Opportunity:
Run senior-level client relationships Upsell within the account Maintain P&L for top and bottom line Maintain customer satisfaction and the overall client relationship
What You Need:
At least 10 years of strong background and experience within the global delivery service model A track record you can be proud of in client relationship management, business development and sales. Demonstrable Key traits – Bias for action, Customer-centric focus, and Growth mind- set Entrepreneurial, independent and a self-starter Possess Sales DNA, positive and ‘can do’ attitude, enthusiastic to win new business in assigned accounts Develop an excellent understanding of customer landscape, products, solutions and transformation initiatives Experience selling IT Solutions, Professional Services, Staff Augmentation. Has the hunger to grow new logo enterprise accounts for UST. Stories and examples of the times you’ve grown and managed a client P&L from < $1 million to $10+ million Excellent understanding and hands-on experience in selling and account management. Expertise and familiarity with typical enterprise landscape – CRM, ERP, Product Engineering, Applications Management, Analytics/ BI, Digital Media, Digital Marketing Has a proven track record of increasing market share and spread through acquiring and penetrating current and non-current customers. Ability to steer customer conversations, create/develop relationships, spot new opportunities and nurture them, own and drive targets. At ease to navigate across the customer organization stakeholders within IT and Business Experience and ability to engage with the existing team to proactively uncover opportunities The ability to overcome obstacles without becoming discouraged and to readily collaborate with others to accomplish goals Excellent written, verbal, analytical, persuasion, persistence, and interpersonal skills A solid background in a project environment and application development. A reliable grasp of value articulation principals, including client ROI and appropriate storyboarding techniques. Knowledge of client context and client engagement guidelines, including organizational sensitivities to consistently look for (and find!) new solutions. Specialized understanding of industry analytics, and the ability to use trends to forecast and provide inputs within the organization to come up with the right solutions Experience and understanding of Travel & Hospitality Cluster, handling a cruise logo is a plus Bachelor's Degree or equivalent experience
Role Location:
East Coast-Miami area
Compensation Range :
$148,000-222,000 Benefits Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico. Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance. Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year). All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
What we believe:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters belonging, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honor our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. #ust Skills Client Relationship,Account Management,Customer Focus Benefits Compensation range: $ 148,000.00 to 222,000.00 per year About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.