Client Engagement Manager Position Available In [Unknown county], Florida

Client Engagement Manager

WHY DO WE NEED YOU?

Client Engagement Manager serves as a trusted single-point of contact partner to our customers—ensuring they achieve maximum value from Verifi’s solutions. You’ll act as the key liaison between field operations, engineering, and our clients, focusing on long-term relationship growth, product adoption, and proactive issue resolution. This is a field-forward role that blends technical understanding with account stewardship, ideal for someone who enjoys being close to the action while building strategic relationships.

Essential Functions:

Commercial and Excellence in

Execution:

70%
Serve as the primary point of contact for assigned customer accounts across your region
Build trusted, long-term relationships with operational and executive stakeholders
Drive customer adoption and ensure clients are fully leveraging the Verifi platform
Monitor account health and proactively address risks to satisfaction or retention
Collaborate with Sales, Product, and Engineering teams to communicate customer needs and feedback
Lead periodic customer reviews, presenting performance metrics and identifying areas for improvement
Support issue resolution, acting as the customer’s advocate within internal teams-ccp-props=”{“>

Growth Internal and External:

30%
Identify and nurture opportunities for growth and deeper engagement
Coordinate with Customer Success team on onboarding and training activities

IS THIS JOB FOR YOU?

Qualifications:

Bachelor’s Degree or Experience in lieu of, Required
Master’s Degree, Preferred
5+ years of Industry Related Sales Experience, Preferred
Knowledge of Ready Mix Concrete Industry, Preferred
Quality Control Concrete, Preferred
5+ years in leadership or management role, Preferred

Required Traits:

Know and understand the quality and safety policies. Complete all quality and safety training required for the specific position. Follow all quality and safety rules and procedures and remind others. Commit to addressing and reporting any unsafe condition or quality issue immediately. Be empowered and speak up when unsafe behaviors are observed or quality issues arise and to not place blame while investigating these issues. Adhere to the principles of data integrity

A LITTLE MORE ABOUT US

Chryso and VERIFI, Saint-Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers’ specific concrete materials in a way that will maximize user satisfaction and economy.
We deliver significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

BENEFITS IN JOINING US

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $115,000 to $125,000 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 13% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $129,950 to $141,250. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.
Employees have the flexibility to choose the benefits that best fit their individual needs.
Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
Medical, Prescription Drug, Vision, and Dental Insurance
Healthcare Saving Account and Flexible Spending Account options
LiveWell Wellness Program
Employee Assistance Program (EAP)
Paid Time Off and Paid Parental Leave
Retirement and Protection – Helping to make the future life you want a reality.
401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
Company-provided Life Insurance, AD&D, Short-Term Disability
Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance
Additional Benefits – Helping shape the experience and impact you want
Commuter Benefits
Group Legal
Identity Theft Protection
Auto and Home Insurance
Pet Insurance and Discounts
Back-up Child & Elder Care