Program Director (Floating) – REQ12044 Position Available In Fulton, Georgia

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?

The Program Director (Floating) will focus on supporting specific locations that need Leadership oversight, which could include new/expanding implementation, existing locations during leadership absences as well as underperforming sites.

When onsite, the Program Director (Floating) works in collaboration with operations, MTM support departments, and Transportation Providers to ensure the most appropriate and cost-effective delivery of transportation services.

The Program Director also acts as the internal liaison between MTM departments and the Client to ensure MTM is fully compliant with contract requirements.

What youll do:

Division ImplementationOrganize and coordinate all activities required for successful division implementation (staffing, administration and training)Interface with client, local leadership team, and support teamEnsure proper staffing and trainingContractual complianceTrack and maintain budgetEnsure service excellence day one (1) of divisions operationFloating coverageProvide Program Director support and accomplishment of duties as required at an assigned division for a period of time until a permanent Program Director can be hired (or returns)Visit and provide guidance, best practices, and operations assistance to divisions that are in need of additional supportProvide support to an assigned division to improve service performance, client relations, financial resultsEnsure regular interaction with transportation providers, facilities, and internal departments to ensure safe and quality transportation services are being deliveredGain knowledge of and understand all aspects of the Client and the contractWork with the Client to follow through on service issues, troubleshooting problems and concerns, complaints and educationSpecial ProjectsAssist SVP with process improvement projects and company rollout of initiativesMaintain visibility into all planned and ongoing projects, and ensures that the impacts of these activities on the business organization are communicated to the appropriate business stakeholders in a timely mannerMaintain a thorough knowledge of MTM departments and compliance programsProvide support for questions or concerns that arise regarding MTM, and addressing these in an appropriate, timely mannerKeep abreast of changes to MTM Health program rules, regulations, and policiesConduct and process disciplinary actions and terminations as neededWork across all departments to ensure the cost of transportation service delivery is within the budgetEnsure business outcomes and contract goals are defined and metAct as a liaison between MTM and the Client to address any concerns or issues that may arise and do so in a timely mannerWhat youll need:

Experience, Education and Certifications:

High School Diploma or G.E.D.At least 4 years of experience managing or providing key leadership support for a profitable operations teams in a multimillion contract environment, 6 years preferredExperience with contract implementationExperience establishing and managing all aspects of performance managementExperience managing complex contracts with SLAs and government complianceExperience managing a large team of both direct and indirect reportsExperience managing employees at all levels of the organizationMust possess a valid drivers license

Skills:

Strong leadership, mentoring and coaching skillsAbility to build and maintain good relationships with community agencies and ot er critical stakeholders involved in healthcare access issuesStrong conflict management, persuasion and negotiation skillsStrong decision-making skills involving complex dataConfident and effective communication skillsStrong business and financial acumenStrong analytical and strategic planning skillsAbility to build and manage a strong teamAbility understand and communicate Company visionAbility to establish and maintain operational structureAbility to maintain a high level of confidentialityExcellent interpersonal skills and the ability to work with a variety of people and job positionsExcellent organizational skills with the ability to manage multiple concurrent projectsExcellent problem-solving skills with the ability to anticipate and resolve problemsKnowledge of managed care, quality improvement, contractingHigh cognitive skillsProficient in Microsoft Office SuiteEven better if you have:

Bachelors Degree, preferredCertified Project Management Professional or Associate Certification desired (PMI) preferredExperience with Lean processes; Six Sigma Certification preferredExperience working with Medicaid and/or State programs preferredWhats in it for you:

Health and Life Insurance PlansDental and Vision Plans401(k) with a company match

Paid Time Off and Holiday PayMaternity/Paternity LeaveCasual Dress EnvironmentTuition ReimbursementMTM Perks Discount ProgramLeadership Mentoring OpportunitiesSalary Min:

$80,000

Salary Max:

$125,000This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive…Equal Opportunity Employer