Volunteer Program Coordinator Position Available In Gwinnett, Georgia

Volunteer Program Coordinator 
Salary $63,780.00 Annually Location Gwinnett County, GA Job Type Full-Time Merit Job Number 25-03058 Department Department of Community Services Division Community Services Opening Date 04/07/2025 Closing Date 4/22/2025 11:59 PM Eastern FLSA Exempt

DESCRIPTION

BENEFITS
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Class Summary Job Description This Volunteer Program Coordinator will serve as a primary contact for volunteer engagement across Gwinnett County, Gwinnett Serves Partners, and government-supported programs, including internal engagement opportunities and corporate volunteer initiatives, ensuring best practices in recruitment, training, recognition, and retention. This role will oversee the Volunteer Gwinnett digital platform (CERVIS) to enhance user experience, track engagement, and improve program efficiency. The position will work to build partnerships with nonprofits, businesses, and community groups to expand volunteer opportunities and lead public programming through events, outreach, and speaking engagements, as well as develop volunteer recognition efforts, including appreciation events and nonprofit collaborations, while promoting key initiatives like food insecurity programs and county-wide service projects. Essential Duties Providing oversight and strategic direction for county-wide volunteer programs, ensuring effective recruitment, engagement, and coordination across departments and community partners
Supervising staff and volunteers, providing training, support, and guidance to enhance program effectiveness
Planning and executing large-scale volunteer events, including logistics, setup, and post-event evaluation
Operating county vehicles transporting materials and equipment for volunteer-related events
Overseeing volunteer management systems, ensuring accurate records, reporting, and compliance with data retention policies
Building and maintaining partnerships with nonprofits, businesses, and community stakeholders to expand volunteer opportunities and civic engagement
Leading public engagement efforts, including speaking engagements, outreach, and programming to increase awareness and participation
Developing and implementing volunteer recognition efforts, including appreciation events and incentives to enhance retention
Preparing reports and analyzing program data to assess impact
Tracking volunteer metrics, and enhancing the volunteer experience through technology
Working flexible hours, including weekends and evenings and/or holidays, on-call rotation, emergency after hours to support key volunteer initiatives and county events
Developing reporting strategies to effectively communicate volunteer contributions and community impact across Gwinnett County Public Speaking Leading and speaking at major volunteer initiatives, including Gwinnett Great Days of Service, National Volunteer Week, and service-focused weekends like MLK Day of Service, to promote volunteer participation and recognize community impact
Presenting at Gwinnett County leadership academies on Social Impact programs and volunteer engagement opportunities, educating internal staff and leadership on ways to integrate volunteerism into county initiatives
Representing the Office of Civic Engagement and Social Impact at tabling events and government proclamations across Gwinnett County, engaging with residents and providing knowledgeable insights on volunteer opportunities, county programs, and government operations across all departments and community partnerships Grade The Grade for this position is C42(1). Salary will be dependent on experience and education. Minimum Qualifications Associate degree or 2 years of experience in communications, business, public administration, or a related field
Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above
Valid driver’s license from state of residency Preferred Qualifications Associate degree in communications, business administration, public administration, non-profit management, human services, or a related field.
Four years of experience in a volunteer program that includes one year experience promoting, recruiting, supervising, training, placing, and one year supervising volunteers. For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.

Note:

The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change. For more information about this department, please click here. Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com. Employer
Gwinnett County
Address
75 Langley Drive Lawrenceville, Georgia, 30046
Phone
770.822.7915
770.822.7923
Website
http://www.gwinnettcountyjobs.com