Programs Director Position Available In Plaquemines, Louisiana

Programs Director Plaquemines Community CARE Centers Foundation Inc – 5.0 Belle Chasse, LA Job Details Full-time $80,000 – $97,000 a year 2 days ago Benefits Health insurance Dental insurance Paid time off Vision insurance Professional development assistance Retirement plan Qualifications Master of Counseling Google Suite 5 years Program development Licensed Clinical Social Worker LPC Microsoft Office Master’s degree Supervising experience Continuous improvement Counseling CAC Social Work Senior level Leadership Communication skills Employee evaluation Full Job Description Why Join Us? The Plaquemines Community CARE Centers Foundation, Inc., as the human services agency for the parish, promotes growth and resilience, through coordinated prevention, advocacy, assessment, education, counseling, and early intervention to improve the quality of life for children and their families, the elderly, and community members with disabilities. Our vision is to improve the well-being of the residents of Plaquemines Parish, “One child, one family at a time!” Join our team to make a meaningful impact while working in a dynamic and supportive environment.

Summary/Objective:

The Programs Director is a mission-driven leader who ensures that all PCCCF services are delivered with integrity, compassion, and excellence. This position is responsible for the strategic oversight and day-to-day management of the organization’s core program areas, including Behavioral Health Services, Court Appointed Special Advocates (CASA), and the Children’s Advocacy Center (CAC). The Programs Director is a champion of evidence-based practices, equity in access, and cross-program collaboration, ensuring the delivery of high-quality, trauma-informed care to individuals and families across Plaquemines Parish. This role reports to the Executive Director and works closely with community partners, funders, and agency leadership. With a lens of continuous improvement and deep clinical knowledge, the Programs Director will lead innovation, drive performance outcomes, and support a strong organizational culture rooted in PCCCF’s values of dignity, trust, and service.

Essential Functions & Responsibilities:

Organizational Leadership & Strategic Planning:

• Supervise and support the Clinical Supervisor, Intern/Intake Supervisor, and CASA Advocate Supervisor/Child and Family Advocate.
• Conduct annual performance evaluations for all direct reports.
• Lead the Performance and Quality Improvement (PQI) Committee, ensuring alignment with accreditation standards and timely reporting to the Board and funders.
• Collaborate with the Executive Director and Board during strategic planning and attend all Board meetings.
• Identify and respond to community needs by evaluating service gaps and developing new or enhanced programming.
• Participate in and represent PCCCF at fundraising events.

Program Development & Quality Assurance:

• Oversee all PCCCF program areas, including CASA, CAC, Mental Health, Substance Abuse, and Domestic Violence Counseling Services.
• Lead the development and implementation of program policies, procedures, and workflows to ensure consistency and compliance.
• Coordinate and monitor training programs for programmatic and clinical staff.
• Ensure programmatic integration and continuity of care across service lines.
• Guide the implementation of evidence-based practices to improve client outcomes.
• Develop, track, and report on key performance indicators (KPIs).
• Utilize electronic health records (EHR) and data analytics to monitor program performance and drive improvements.
• Generate monthly, quarterly, and annual program outcome reports for funders and the Board.
• Lead the creation of the agency’s Annual Report.
• Supervise and actively participate in cross-agency meetings, including Multi-Agency, FINS, and MDT Case Review Meetings.
• Ensure program readiness and compliance for accreditation and re-accreditation cycles.
• Participate in statewide and national

CASA/CAC

trainings and conferences.

Clinical Oversight:

• Ensure compliance with HIPAA and maintain the confidentiality and integrity of all clinical records.
• Provide clinical oversight of case reviews and client-related issues.
• Monitor and respond to emerging trends in behavioral health to maintain relevant, innovative programming.
• Promote clinician wellness and implement strategies to reduce burnout.
• Maintain quality assurance processes across all client services.

Compliance & Risk Management:

• Lead the development and enforcement of compliance protocols related to clinical practice, program delivery, and client confidentiality.
• Oversee risk management strategies, including incident reporting and resolution.
• Act as the agency point of contact for program-related crises, collaborating with leadership to develop response plans.
• Conduct internal audits and coordinate external program audits as needed.

Grant Reporting & Compliance:

• Collaborate with the Grant Writer to develop programmatic content for funding proposals and ensure alignment with strategic goals.
• Work with the Business Operations Director to provide required financial documentation for grant applications.
• Track all grant deliverables and ensure compliance with reporting timelines.
• Maintain detailed documentation of all grant-funded activities.

Outcome Measurements & Program Evaluation:

• Lead program evaluation efforts and use data to inform decision-making.
• Implement client satisfaction surveys and outcome assessments to evaluate impact.
• Design and manage longitudinal studies to assess long-term program effectiveness.
• Use client feedback and community input to enhance service models.

Education, Experience, & Qualifications:

• Master’s degree in Counseling, Social Work, or a related behavioral health field.
• Active LPC or LCSW license required; supervisor designation preferred.
• At least 5 years of leadership experience in program development and staff supervision, preferably within a nonprofit or clinical setting.
• Demonstrated experience overseeing multidisciplinary programming, managing grants, and leading performance evaluation efforts.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, Google Suite, and electronic health records systems.

Work Environment & Demands:

• This position typically follows a 40-hour work week, Monday through Friday, with standard hours of 9:00 AM to 5:00 PM, however, flexibility with hours and availability may be required based on organizational need.
• The position requires working in an office and therapeutic environment, with occasional travel to community events, client meetings, and conferences.
• Physical requirements include the ability to lift up to 25 pounds occasionally (e.g., office materials or supplies).
• May involve standing or walking for extended periods while some tasks may require bending, stooping, or reaching.
• Regular use of standard office equipment such as computers, phones, clinical equipment, and various digital devices.
• Capacity to perform repetitive tasks; read, analyze, and interpret data; maintain visual attention and mental concentration for significant periods of time.
• Must be able to concentrate for extended periods, manage multiple priorities, and respond effectively under pressure.

The Plaquemines Community CARE Centers Foundation, Inc is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected category. We are committed to providing reasonable accommodation for individuals with disabilities throughout the application and employment process. If you require accommodation to participate in any aspect of the hiring process, please contact:

Job Type:

Full-time Pay:

$80,000.00 – $97,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Professional development assistance Retirement plan Vision insurance

Schedule:

8 hour shift Monday to

Friday Experience:

leadership and staff supervision: 5 years (Required)

License/Certification:

LPC or LCSW license (Required) Ability to

Commute:

Belle Chasse, LA 70037 (Required)

Work Location:

In person