Program Coordinator, Residence Operation Position Available In Suffolk, Massachusetts

Provide general office, clerical, and onsite support for all campusmailroom and vending operations within the Residence Operationsdepartment. Recruit, hire, schedule, and process payroll for studentmailroom employees and full-time mailroom assistants. Process lettermail and package distribution onsite in campus mailrooms and vendingdistribution as needed. Field a high volume of phone calls and emailinquiries from students, parents, and other University departments andprovide excellent customer service.

Key Responsibilities:

? Recruit,hire, and process payroll for approximately 100 student mailroomemployees. ? Use scheduling software to ensure mailrooms are staffedappropriately. ? Create and distribute signage, notices, and forms tomailrooms. ? Work with and train student employees under the guidance ofthe Operations Manager. ? Provide quality customer service to students,parents, faculty, and staff. ? Handle a high volume of calls and emailsrelated to mailroom and vending operations. ? Assist in the vendingapplication process during the academic year and summer semesters. ?Apply charges and credits as needed in collaboration with supervisors. ?Work onsite in campus mailrooms as needed. ? Receive, sort, distribute,and re-direct letter mail and packages to residents using packagetracking software or hardware. ? Research, resolve, and respond toletter mail and package inquiries and issues. ? Work onsite in thevending operations area and assist in delivery during high-volumeperiods or absences. ? Assist in coordinating all payroll andscheduling-related functions for approxi Specific application

Instructions:

To apply please visit https://apptrkr.com/6278714