Program Manager, AI Solutions Hub Position Available In Cumberland, Maine

Program Manager, AI Solutions Hub
Northeastern University
in Portland, ME

Apply Now Type:

Full-Time

Posted:

02/12/2025

Category:

IT Manager/Director; +1 Other IT Program Manager, AI Solutions Hub About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job Summary The AI Solutions Hub is composed of AI and data practitioners who work on applied projects with partners and clients. The Program Manager for the AI Solutions Hub will coordinate activities between multiple active projects with the goal of ensuring their overall success. They will develop, maintain and refine systems and processes to track project status, staff resourcing and all reporting streams to internal stakeholders. The person in this role will work closely with the Director of the AI Solutions Hub and the technical staff in defining program processes and may manage individual projects on an as-needed basis, overseeing the entire project lifecycle and traditional constraints of budget, scope and timeline. Additionally, the program manager will work closely with the business development team to scope projects according to client needs and staff capabilities. The position will provide a comprehensive range of duties to ensure overall efficiency of daily operations and special projects within the AI Solutions Hub.

Minimum Qualifications:

Bachelor’s Degree (Masters Degree preferred)
Project Management Professional (PMP) certification or other relevant certification preferred
At least five years of project or program management experience
Experience with project management tools like JIRA, Asana, Trello
Experience in an academic institution is helpful
Past experience in a consulting environment is helpful
Qualitative and/or quantitative research experience is helpful
Key Responsibilities & Accountabilities 1) AI Solutions Hub Program Lead

• 20%
  Monitor and track progress of active and future projects, reporting on performance using appropriate tools and techniques
  Apply escalation protocol as needed for projects needing monitoring
  Oversee staff utilization
  Develop and document AI Solutions Hub processes and checklists
  High-level oversight of invoicing
  2) Engagement with BD on as needed basis
• 10%
  Work with business development and subject matter experts to develop project Statements of Work (SOWs).

Manage the SOWs through the contract signature and project set-up phases
Manage competitive proposals in response to RFPs
Oversee contracting with both clients and vendors
Own pricing of projects using established pricing mechanisms
Work with the content development team to create marketing support materials such as case studies.
3) Project Management

• 60%
  Manage individual project on an as-needed basis using internal and vendor resources
  Actively manage traditional project management constraints, including scope, budget and schedule
• managing variances and delays.
  Ensure timely reporting and highlight risks and issues
  Help identify new opportunities with partners
  4) Special projects
• 10%
  Support special projects including State of AI in Maine
  Manage the AI Solutions Hub Qualitative Research Team
  Position Type General Administration Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement

• as well as commuting & transportation.

Visit https:

//hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Portland-ME/Program-Manager

• AI-Solutions-Hub_R131875 jeid-bedbe146db41a648b86bdfb0a02bcd55
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