Senior Meeting Planner Position Available In Kennebec, Maine
Tallo's Job Summary: The Senior Meeting Planner position at American Express Global Business Travel in Augusta, Maine involves working closely with clients to achieve meeting program goals. Responsibilities include leading program planning, negotiating contracts, coordinating program details, and maintaining accurate records. The role also involves providing leadership, fostering positive relationships with clients and suppliers, and managing financial aspects of programs.
Job Description
Senior Meeting Planner at American Express Global Business Travel in Augusta, Maine, United States Job Description Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. A Senior Event Planner works closely with clients to understand and deliver on their meeting program goals. Responsible to lead program planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs.
What You’ll Do:
PROCESS MANAGEMENT
+ Complete project timeline: establish a workflow schedule to facilitate timely and accurate handling of all program details. + Use business program management system to lead program from contract turn-over meeting to final bill completion. + Handle and negotiate any additional hotel needs, destination management company (DMC), air and all third-party contracts. Monitor attrition dates, cancellation policies to ensure contracted services are performed. + Coordinate program details and produce a program itinerary / working agenda that outlines all program specifics and requirements. + Maintain accurate records, system input, and complete file management as outlined in Amex GBT and client policies and procedures. + Evaluate program impact and reassesses objectives and outcomes, plan for continuous improvement. + Partner with designated team to communicate registration, air needs, status meetings and continuous communication throughout program. + Able to assist with any level of event including those of a sophisticated nature, large volume, high level of confidentiality, international scope, etc.
LEADERSHIP AND RELATIONSHIP MANAGEMENT
+ Provide leadership to team and promote positive team environment as a positive role model. + Maintain proactive, positive, open line of communication with client to ensure understanding of expectations and client happiness. + Partner with third party suppliers to arrange their services. + Conduct regularly scheduled status meetings with client and partners from pre-launch through program operation and ensures program objectives are performed. + May be requested to manage C-level, VIP special projects and oversee VIP logistics. + Develop positive relationships with multiple contacts within client and supplier organizations.
FINANCIAL MANAGEMENT
+ Responsible for accurate program forecasting and updating business management syst
