Support Staff Position Available In Butler, Missouri
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Job Description
Support Staff 3.0 3.0 out of 5 stars 686 Lester St, Poplar Bluff, MO 63901
Job Purpose:
Support staff must have the ability to perform a variety of clerical functions within the course of the workday. Ability to manage sometimes difficult and stressful consumers with professionalism is a must. Must be well versed and proficient with various computer software programs and small office machines. Previous experience preferred.
Qualifications:
Minimum of High School equivalency; or demonstrates ability through prior work experience to be competent in the position.
Core Job Duties:
Answer and direct all phone calls to the appropriate staff or refer to appropriate treatment location. Be fully trained on using crisis line or 911 systems in case of crisis or emergencies. Assist with the needs of person(s) served based on program requirements. Maintain the files of the person(s) served. Communicate with person(s) served and walk-in referrals. Adherence to all applicable evidence-based practice models. Orally communicate information effectively and accurately. Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care. Abide by program and agency policies and procedures. Other job duties and special projects as assigned.
