Program Specialist Team Leader Position Available In Hancock, Mississippi

Program Specialist Team Leader

Salary
$59,000.00

• $62,000.00 Annually
  Location 23
• HANCOCK

COUNTY, MS

Job Type
Full-Time
Job Number
9064-0470-20250417HAN
Department
0470

• DWFP-PARKS

AND RECREATION

Opening Date
04/17/2025
Closing Date
4/21/2025 11:59 PM Central
Agency Minimum Salary
$59,000.00
Agency Maximum Salary
$62,000.00
Preferred Qualifications
Typically requires a Bachelor’s degree and 4-7 years of experience.
About the Agency
The mission of the Mississippi Department of Wildlife, Fisheries, and Parks is to conserve and enhance Mississippi’s wildlife, fisheries, and parks, provide quality outdoor recreation, and engage the public in natural resource conservation. For questions about this position, please contact

MDWFP HR

at 601-432-2400.
About the Position
The Park Program Administrator

• Administrative Services is a vital leadership role responsible for overseeing key administrative functions across all Mississippi State Parks.

This position entails managing statewide customer service systems, developing and implementing training programs, overseeing centralized purchasing operations, ensuring park budget compliance, and coordinating departmental travel. In addition to these duties, the Administrator supervises support staff to ensure effective program delivery, quality assurance, and adherence to both state regulations and internal policies. Park Program Administrator (Program Specialist Team Lead)

• Three (3) Contractual employees at Headquarters
• Six (6) Off-Site Call Center Staff
• Managed through Park Reservation Center Contract.
• Fifteen (15) Customer Service employees at state park reservations. Does not directly supervise the employees but is responsible for ensuring each customer service employee throughout the state is trained on all applicable systems and policies and procedures.
• Customer Service Oversight
• Customer Service Training
• Purchasing and Procurement
• Budget Oversight and Compliance
• Administrative Support & Special Projects
• Supervision
  What you’ll need to be Successful
  To be successful in this role, a candidate must possess strong organizational and analytical skills, attention to detail, and the ability to manage multiple complex tasks simultaneously.

Effective communication, leadership, and interpersonal skills are essential, as the position requires collaboration across departments and the ability to guide and support team members. Problem-solving abilities, and a commitment to excellence in public service will also contribute to success in this role.
Characteristics of Work
See MSPB Careers for information regarding this classifications
Examples of Work
Senior-level Program Management and Support professional position accountable for directing, analyzing, and supervising the processes and activities of programs having statewide impact. Employees are responsible for managing a major program within a large agency. Major programs managed at this level are the largest in terms of size, scope, complexity, and impact on the state. Accountable for assessing progress of programmatic achievements; identifying areas of weakness which may adversely affect operating, supportive, and service delivery capabilities; and interacting and/or consulting with a variety of individuals which includes agency personnel, state and local officials, other state agencies, outside professionals, and/or the general public. At this level, employees exercise administrative control over the activities of the program team.
Minimum Qualifications
Typically requires a Bachelor’s degree and 4-7 years of experience.
Employer
State of Mississippi
Address
210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
Phone
601-359-1406
601-359-1406
Website
http://agency.governmentjobs.com/mississippi/default.cfm

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