Benefit Program Specialist I Position Available In Madison, Mississippi
Tallo's Job Summary: Benefit Program Specialist I at the Mississippi Division of Medicaid assists customers with applying for and maintaining Medicaid benefits. Responsibilities include gathering and reviewing beneficiary information, entering data accurately, staying updated on policy changes, assisting clients, and training new staff. Successful candidates need customer service experience, attention to detail, and policy comprehension.
Job Description
Benefit Program Specialist I
Salary
$29,500.00•$31,867.48 Annually
Location 45•MADISON
COUNTY, MS
Job Type
Full-Time
Job Number
9777-0665-20250331MD
Department
0665•MEDICAID
DIVISION
Opening Date
03/31/2025
Closing Date
4/7/2025 11:59 PM Central
Agency Minimum Salary
$29,500.00
Agency Maximum Salary
$31,867.48
About the Agency
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians. Medicaid provides health coverage for eligible, low income populations in Mississippi. These populations include children, low-income families, pregnant women, the aged and disabled.
Agency Contact:
Patrick Nassar patrick.nassar@medicaid.ms.gov
About the Position
This position is located with the MS Division of Medicaid in the Canton County Regional Office. If you are recommended for hire or promotion, you will be required to submit proof of the possession of the credentials (i.e. license, certificate, official transcripts) that you listed on your State of Mississippi Application. Division of Medicaid has the authority to verify that the information recorded on your application is true and correct. The Benefit Program Specialist actively assists customers/beneficiaries throughout the process of applying for and ongoing coverage of Medicaid benefits. Specialists must gather, review, and investigate beneficiary information and determine if an approval for Medicaid is possible, based on Medicaid policies. Additional responsibilities include but are not limited to: accurately entering client data in the computer system; reading and comprehending the policy manual and obtaining a general working knowledge of Medicaid policies and programs; keeping abreast of policy updates and changes; assisting clients with questions and concerns as they come in or call into the office; assist with training of new office staff; must be deadline oriented and organized; and utilize reports for timely maintenance of assigned applications and caseloads.
What you’ll need to be Successful
Background in customer service. Strong attention to detail and the ability to prioritize work to meet assigned deadlines. Reading and comprehending policies.
Preferred Qualifications
Typically requires a bachelor’s degree and 0-2 years of experience. For the Division of Medicaid, an associate’s degree and 2-3 years of experience.
Characteristics of Work
See MSPB Careers for information regarding this classifications
Employer
State of Mississippi
Address
210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
Phone
601-359-1406
601-359-1406
Website
http://agency.governmentjobs.com/mississippi/default.cfm
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