Helene Resource Center Representative Position Available In Buncombe, North Carolina

Helene Resource Center Representative Buncombe County Government – 3.9 Asheville, NC Job Details Full-time $27.58 – $38.61 an hour 9 hours ago Qualifications Program management Mid-level Bachelor’s degree 1 year Associate’s degree Full Job Description This job posting expires at 11:59PM on June 25, 2025. No applications can be submitted after 11:59PM on June 25, 2025.

Job Title:

Helene Resource Center Representative Department:

County Manager External Hiring Range:

$27.58 – $32.20

Compensation Grade:

2008

Pay Range:

$27.58 – $38.61 Posted Internally and Externally This position is posted until filled and could come down at any time. If you’re interested, apply today! This position works in Buncombe County’s Helene Resource Center, connecting our residents to necessary resources to assist in their recovery. We are seeking an individual with strong program management skills and 5 years of experience in program management; or a Bachelor’s Degree and 1 year of experience; or an Associate’s Degree and 3 years of experience. The Helene Resource Center staff will engage with County residents from all walks of life to help move them forward on their recovery journey. This position will be located in-person at 94 Coxe Avenue in downtown Asheville with dedicated staff parking. This position may be eligible for cost-of-living adjustments, longevity payments, and other annual salary increases. This position may be eligible for certain Buncombe County benefits depending on the number of hours worked within a 12- month period. This position is anticipated to work through June 30, 2026.

Purpose of the position:

The purpose of this position is to coordinate and implement assigned programs and/or services to support the strategic direction of the department and organization by connecting community participants to services. Minimum Education, Training and/or Experience (required at time of hire): Associate’s Degree in a related field and three (3) years of related experience; or an equivalent combination of education and experience.

Additional Training and Experience:

May require program specific training and experience. License or Certification Required by

Statute or Regulation:

None Essential Functions of the

Position:

Organize and manage day-to-day activities of assigned program to ensure program objectives are met. Synthesize and analyze program data across a program/department and design/develop process improvements, evaluation reports and presentations. Represent assigned program in meetings, presentations, trainings, and outreach as needed. Provide programmatic performance outcomes and ensure accurate and timely reporting. May assist in researching grant funding options and prepare, submit, and oversee grants in a timely fashion. Act as the liaison and conduit between key shareholders, the community, and the department to convey relevant information and ensure effective collaboration. Perform other related duties as assigned.

Knowledge, Skills, Abilities:

Knowledge of principles, practices, procedures and philosophies of assigned program and community-based services. Knowledge of organizational culture and resources, both internal to Buncombe County and in the community Knowledge of ethical guidelines applicable to the position as outlined by professional standards, federal, state, and local laws or ordinances. Knowledge of the laws, regulations, and policies, which govern programs as well as financial streams, which support individual programs. Knowledge of the programs and service delivery mechanisms in assigned work areas. Ability to collect and analyze data and conduct program and performance reviews/audits. Ability to effectively use various complex software applications. General knowledge of the principles and practices of public administration and planning, an ability to communicate effectively with professional and administrative personnel Ability to exercise judgment and discretion in applying and interpreting policies and procedures. Interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions. Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee’s unique experiences, opinions, and perspective. It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.