Child Welfare Readiness Liaison Position Available In Durham, North Carolina

Child Welfare Readiness Liaison Ark Solutions – 4.2 Research Triangle Park, NC Job Details Contract $20.91 – $25.19 an hour 1 day ago Qualifications Jira Microsoft PowerPoint Microsoft Excel Microsoft Outlook Software troubleshooting Mid-level Microsoft Office 3 years SharePoint Grammar Experience Communication skills Child welfare Full Job Description Child Welfare Readiness Liaison Seeking of a Readiness Liaison (For Child Welfare System) to support change management and readiness for implementation of Child Welfare (CWS) modules. Will prepare and provide support for Child Welfare staff during the implementation of the statewide Child Welfare Information system (CWIS). This is NOT a Desktop Support or Help Desk support position. The Liaison acts as an integral part of Readiness and Implementation Support initiatives. Working closely with the Readiness Lead, this position will facilitate meetings, conferences, and other activities to advocate for, as well as foster and maintain effective communication with state and county staff regarding CWIS concerns impacting or related to Child Welfare. This role may coordinate with other CWIS business, policy, and project team members to troubleshoot, replicate, and report errors and/or unexpected outcomes within the CWIS and/or escalate to management as they arise. This position uses policy subject matter expertise regarding Child Welfare, knowledge of CWIS functionality, as well as understanding of how counties provide delivery of services to guide new users as they navigate and submit data into the new system. This position requires significant travel throughout the state.

Minimum Requirements Include:

Excellent written and verbal communication skills, change management, Microsoft Suite (including, but not limited to PowerPoint, Excel, & Outlook.

Preferred Skills:

Knowledge of NC Child Welfare policy, SharePoint, JIRA

IMPORTANT NOTE

: Extensive statewide travel up to 90% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days. SkillsRequired / DesiredExperience Demonstrated working knowledge base of technical requirements, program requirements and business needs in county departments of social servicesRequired3 YearsDemonstrated working knowledge of/ability to interpret rules, procedures and policies with an emphasis on NC Child Welfare programsRequired3 YearsAbility to collect, review and interpret data effectively to ensure stakeholder and agency objectives are metRequired3 YearsSignificant proficiency in Federal/State/Government navigation, application development and capacity for system analysis to support user enrichment and strategic plansDesired3 YearsAbility to think analytically and engage in active problem-solving.

Required3 YearsAbility to work systematically and logically to resolve problems, identify causes and anticipate both expected and unexpected resultsRequired3 YearsDemonstrated above average written and oral communication skills including correct grammar, vocabulary, and terminology for effective communicationRequired3 YearsAbility to plan and organize large volumes of work in an organized, detailed, and results driven manner both in a team and individuallyRequired3 YearsDemonstrated above average relationship building and retention skills with both internal and external partnersRequired3

Years Job Type:

Contract Pay:

$20.91 – $25.19 per hour Expected hours: 40 per week

Schedule:

8 hour shift

Work Location:

In person