Child Welfare Specialist Position Available In Durham, North Carolina

Child Welfare Specialist Ark Solutions – 4.2 Durham, NC Job Details Contract $21 – $26 an hour 1 day ago Qualifications Jira Microsoft PowerPoint Written communication Microsoft Excel Microsoft Outlook Software troubleshooting Project change management Mid-level Microsoft Office SharePoint Communication skills Child welfare Full Job Description Seeking of a Readiness Liaison (For Child Welfare System) to support change management and readiness for implementation of Child Welfare (CWS) modules. Will prepare and provide support for Child Welfare staff during the implementation of the statewide Child Welfare Information system (CWIS). This is NOT a Desktop Support or Help Desk support position. The Liaison acts as an integral part of Readiness and Implementation Support initiatives. Working closely with the Readiness Lead, this position will facilitate meetings, conferences, and other activities to advocate for, as well as foster and maintain effective communication with state and county staff regarding CWIS concerns impacting or related to Child Welfare. This role may coordinate with other CWIS business, policy, and project team members to troubleshoot, replicate, and report errors and/or unexpected outcomes within the CWIS and/or escalate to management as they arise. This position uses policy subject matter expertise regarding Child Welfare, knowledge of CWIS functionality, as well as understanding of how counties provide delivery of services to guide new users as they navigate and submit data into the new system. This position requires significant travel throughout the state.

Minimum Requirements Include:

Excellent written and verbal communication skills, change management, Microsoft Suite (including, but not limited to PowerPoint, Excel, & Outlook.

Preferred Skills:

Knowledge of NC Child Welfare policy, SharePoint, JIRA

IMPORTANT NOTE

: Extensive statewide travel up to 90% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.

Job Type:

Contract Pay:

$21.00 – $26.00 per hour Expected hours: 40 per week

Schedule:

8 hour shift

Location:

Durham, NC (Required) Willingness to travel: 75% (Required)

Work Location:

In person