Social Worker Program Coordinator – Care in the Community Position Available In Durham, North Carolina

Social Worker Program Coordinor – Care in the Community Department of Veterans Affairs Veterans Health Administrion Veterans Health Administrion Summary The Non-VA Care Social Work Coordinor is a critical member of the Transfer Center team, working closely with interdisciplinary Non-VA Care Staff. The incumbent assists with effectively identifying and linking Veterans seeking or receiving approved non-VA care in the community, with approprie social work services or resources the time and place needed by the Veteran. Overview Accepting applicions Open & closing des 05/09/2025 to 05/20/2025 Salary $103,905 – $135,072 per year Pay scale & grade GS 12 Locion 1 vacancy in the following locion: Durham, NC 1 vacancy Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Not required Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) Supervisory stus No Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

CBTA-12733146-25-BRW

Control number 836773000 This job is open to Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Clarificion from the agency This position is open to current permanent employees of Veterans Health Administrion (VHA) Videos Duties VA Careers –

Social Work :

The Non-VA Care Social Work Coordinor applies social work interventions with a high degree of autonomy, exercising independent judgment, creive thinking and initiive in carrying out social work functions and in applying social work values and ethics. The incumbent provides advance level medical, behavioral, and crisis intervention services to Veterans pre-screened by the Transfer Team or referred by colleagues.

Functions:

The incumbent provides medical and behavioral social work services for Veterans who are identified and referred by the CITC transfer teams. The incumbent screens referred pients for potential psychosocial considerions, needs or barriers, then provides options to OSH Case Manager, Veterans, caregivers, assisting them with accessing services if case management is necessarily. The incumbent collabores with Social Work, rehab services, contract programs, VA long term care coordinors, Primary Care, transfer coordinors, and Nursing Service to facilite acute rehabilition admission, transfer to a skilled nursing facility, initiion or resumption of skilled or nonskilled homemaker/home health services, respite, and/or referral to other VA and/or community programs. The incumbent applies case management principles to their pient populion to ensure approprie utilizion of resources and level of care. The incumbent facilites pient flow by identifying and resolving barriers which may hinder effective pient care directly from a non-VA or OSH setting. The incumbent engages in process improvement activities th are focused on efficient care delivery and promote positive clinical and quality outcomes including avoiding and reducing unnecessary admissions, and getting Veterans directly linked to psychosocial and disposition services and care they need. The incumbent must have

Knowledge of:

Community skilled and long-term care trement and rehabilition Physical and psychosocial implicions for the individual and family Approprie clinical interventions, including crisis management Processes for Prosthetic services and needs, Physical Medicine & Rehab Services, Pharmacy, Social Work Service Contract programs and VA transportion system VHA directives affecting Veterans receiving Non-VA Care in the Community VA benefits and other government entitlement programs for trement, rehabilition and service Medicare, Medicaid and prive insurance medical benefits and processes Community resources and services for the disabled Local peer counseling programs or groups Federal laws or regulions regarding the disabled

Psychosocial Screening and Assessment:

The incumbent works with OSH Case Managers and service providers to complete psychosocial screens and/or assessments of the Veteran, in collaborion with the Durham VAHCS Transfer Center interdisciplinary team, the Veteran, family members and significant others. The incumbent will assess for functional and cognitive stus, syndromes, illnesses, and impairments of vulnerable and elderly Veterans.

Psychosocial Trement and Intervention:

The incumbent works closely with Veterans receiving CITC to identify and support their preferences in care and personal trement goals, and offers resources and support tailored to the uniquely expressed needs and desires of the Veteran The incumbent serves as the key link for educion and psychosocial support for Veterans, families, caregivers or/and outside hospital community partners The incumbent participes in the creion of the Veteran’s trement and/or admission plan, with special tention to the psychosocial elements and interventions of the trement and/or admission plan.

Specialized Case Management and Care Coordinion:

The incumbent serves as a champion for Care Coordinion and Integred Case Management. The incumbent provides intensive and comprehensive psychosocial case management and care coordinion for Veterans referred by CITC team and Transfer Center. The incumbent serves as the subject mter expert on VA and community resources reled to the needs of the Veteran, family, and/or caregiver

Other Duties:

The incumbent participes in the training of Social Workers, Peer Support Specialists, volunteers, and students; participes as required and requested in oriention, training and staff development programs involving Social Workers across the Health Care System.

Work Schedule :

Monday through Friday 8:00a.m.-4:30p.m.

Paid Time Off:

37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Telework :

May be available the discretion of the Service Chief or equivalent

Virtual:

This is not a virtual position. Functional Stement # :000000 Fi nancial

Disclosure Report:

Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registrion is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probionary period. Subject to background/security investigion. Selected applicants required to complete an online onboarding process. Acceptable form(s) of identificion required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver’s licenses or ste-issued dentificion cards th are not REAL ID compliant cannot be utilized as an acceptable form of identificion for employment. Must pass pre-employment physical examinion. Participion in the seasonal influenza vaccinion program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualificions Applicants pending the completion of educional or certificion/licensure requirements may be referred and tentively selected but may not be hired until all requirements are met.

Basic Requirements :

United Stes Citizenship:

Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Educion:

Have a master’s degree in social work from a school of social work fully accredited by the Council on Social Work Educion (CSWE). Gradues of schools of social work th are in candidacy stus do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master’s degree in social work. Verificion of the degree can be made by going to http://www.cswe.org/Accredition to verify th the social work degree meets the accredition standards for a masters of social work.

Licensure:

Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a ste to independently practice social work the master’s degree level. Current ste requirements may be found by going to .

English Language Proficiency:

Candides must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f). May qualify based on being covered by the Grandfhering Provision as described in the VA Qualificion Standard for this occupion (only applicable to current VHA employees who are in this occupion and meet the criteria). Social Worker (Program Coordinor), GS-12: (1) Experience and Educion. One year of experience equivalent to the GS-11 grade level. Experience must demonstre possession of advanced practice skills and judgment, demonstring progressively more professional competency. Candide may have certificion or other post-master’s degree training from a nionally recognized professional organizion or university th includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. (2) Licensure/Certificion. Individuals assigned as social worker program coordinor must be licensed or certified the advanced practice level, and must be able to provide supervision for licensure. (3) Demonstred Knowledge, Skills, and Abilities. In addition to the experience above, the candide must demonstre all of the following

KSAs:

(a) Knowledge of program coordinion and administrion which includes consultion, negotiion, and monitoring. (b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluing assigned program area(s). (e) Ability to provide training, oriention, and guidance within clinical practice. (4) Assignments. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent least 25% of the time. Program coordinors the GS12 grade level are administrively responsible for a clinical program providing trement to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliive Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program. The program coordinor may be the sole practitioner in this specialty the facility and typically provide direct pient care services in the program area. The program coordinor oversees the daily operion of the program, develop policies and procedures for program operion, and prepare reports and stistics for facility, VISN, and nional use. They may be responsible for the program’s budget, developing and monitoring staff compliance with practice, standards and guidelines on documention, workload, da entry, ethical practice and service delivery. The program coordinor provides analysis and evaluion of clinical program da and computerized programs to identify system-wide trends and needs to enhance the quality of service. They may be responsible for, or contribute to, the program’s resource and fiscal management, monitoring control points developing the annual budget, opering within th budget, and accounting for appropried funds. The program coordinor is administrively responsible for the clinical programming and prepares reports and stistics for facility, VISN, and nional use. They provide 14 leadership, direction, oriention, coaching, in-service training, staff development, and continuing educion programs for assigned staff. They initie and conduct a variety of program or service audits and complete designed clinical practice audits and reports, including productivity assessments. They oversee program operions and evaluions, identifying areas for improvement, ghering relevant da, assessing the da, developing and implementing ideas for improvement and evaluing efficacy of improvement efforts

Preferred Experience:

Advanced practice clinical social work licensure with least 2 years of experience, post licensure. Experience with identifying and linking Veterans seeking or receiving approved non-VA care in the community, with approprie social work services or resources the time and place needed by the Veteran.

Must have knowledge of:

Community skilled and long-term care trement and rehabilition Physical and psychosocial implicions for the individual and family Approprie clinical interventions, including crisis management Processes for Prosthetic services and needs, Physical Medicine & Rehab Services, Pharmacy, Social Work Service Contract programs and VA transportion system VHA directives affecting Veterans receiving Non-VA Care in the Community VA benefits and other government entitlement programs for trement, rehabilition and services

References:

VA HANDBOOK 5005, PART II, APPENDIX G39

The full performance level of this vacancy is GS-12. The actual grade which an applicant may be selected for this vacancy is GS-12

Physical Requirements:

Must be in overall good health, able to sit a desk working a computer, engage in light to modere physical activity including sitting, walking, bending, and carrying supplies. The Social Worker must be able to perform primarily light and sedentary duties with occasionally modere physical demands, exercise pience, and control emotions, with reasonable accommodion if necessary, without endangering the health and safety of the Social Worker or others. Educion

IMPORTANT

A transcript must be submitted with your applicion if you are basing all or part of your qualificions on educion.

Note:

Only educion or degrees recognized by the U.S. Department of Educion from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your educion here: . If you are using foreign educion to meet qualificion requirements, you must send a Certifice of Foreign Equivalency with your transcript in order to receive credit for th educion. For further informion, : . Additional informion Receiving Service Credit or Earning Annual (Vacion)

Leave:

Federal Employees earn annual leave a re (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the re which they earn annual leave. Such credit must be requested and approved prior to the appointment de and is not guaranteed. During the applicion process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your applicion for this announcement, nor does it guarantee further considerion for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive stus. VA encourages persons with disabilities to apply. The health-reled positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alterne method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant’s criminal history prior to accepting a tentive job offer. For more informion about the Act and the complaint process, . Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How You Will Be Evalued You evalued for this job based on how well you meet the qualificions above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your applicion, resume, C.V., and/or supporting documention verified. Please follow all instructions carefully. Errors or omissions may affect considerion for employment. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify informion provided by a candide (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candide’s abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those th have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members :

Please the site for career-search tools for Veterans seeking employment VA, career development services for our existing Veterans, and coaching and reintegrion support for military service members. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies. To apply for this position, you must provide a complete Applicion Package which includes: Resume SF-50/ Notificion of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please ensure you have included all documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50’s (current/former Federal employees), etc. Cover Letter DD-214/ Stement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) PCS Orders Performance Appraisal Professional Certificion Resume Separion Notice (RIF) SF-15 SF-50/

Notificion of Personnel Action Transcript Veterans’ Preference:

When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows des and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documention reled to your active duty service which reflects the des of service, character of service (honorable, general, etc.), and des of impending separion. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 “Applicion for 10 Point Veteran Preference” with required proof as sted on the form. Documention is required to award preference. For more informion on Veterans’ Preference, please . Veterans’ preference does not apply for internal or other current permanent Federal agency employees. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 05/20/2025 to receive considerion. To preview the questionnaire click . To begin, click Apply Online to cree a USAJOBS account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de. Agency contact informion Brian Wt Phone Address Durham VA Medical Center 508 Fulton Street Durham, NC 27705 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Required Documents To apply for this position, you must provide a complete Applicion Package which includes: Resume SF-50/ Notificion of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please ensure you have included all documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50’s (current/former Federal employees), etc. Cover Letter DD-214/ Stement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) PCS Orders Performance Appraisal Professional Certificion Resume Separion Notice (RIF) SF-15 SF-50/

Notificion of Personnel Action Transcript Veterans’ Preference:

When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows des and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documention reled to your active duty service which reflects the des of service, character of service (honorable, general, etc.), and des of impending separion. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 “Applicion for 10 Point Veteran Preference” with required proof as sted on the form. Documention is required to award preference. For more informion on Veterans’ Preference, please . Veterans’ preference does not apply for internal or other current permanent Federal agency employees. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 05/20/2025 to receive considerion. To preview the questionnaire click . To begin, click Apply Online to cree a USAJOBS account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de. Agency contact informion Brian Wt Phone Address Durham VA Medical Center 508 Fulton Street Durham, NC 27705 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Overview Accepting applicions Open & closing des 05/09/2025 to 05/20/2025 Salary $103,905 – $135,072 per year Pay scale & grade GS 12 Locion 1 vacancy in the following locion: Durham, NC 1 vacancy Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Not required Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) Supervisory stus No Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

CBTA-12733146-25-BRW

Control number 836773000 ., .