Chief Clinical Officer Position Available In Wake, North Carolina

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Chief Clinical Officer 
Salary $97,040.00 – $195,000.00 Annually Location Wake County, NC Job Type Permanent Full-Time Job Number 25-07484 DHB 60042691 Department Dept of Health and Human Services Division

HEALTH BENEFITS

Opening Date 06/19/2025 Closing Date 7/2/2025 5:00 PM Eastern Job Class Title DHB – Sr. Program Manager Position Number 60042691 Section Clinical Program and Policy Salary Grade

FR DESCRIPTION

BENEFITS
QUESTIONS
Description of Work Position is funded in part through federal funds. •Position is Exempt from the State Human Resources Act – G.S. 126•The Chief Clinical Officer (CCO) provides executive leadership for six clinical Medicaid business units with a combined annual budget exceeding $5 billion, including more than $4 billion attributed to two primary divisions. The CCO is responsible for the oversight and strategic direction of all Medicaid clinical programs, services, and waivers, ensuring the delivery of high-quality, person-centered care to beneficiaries across North Carolina. Position directly manages over 106 full-time state employees and coordinates the activities of various temporary clinical staff to meet operational and policy goals. The CCO plays a critical role in advancing the Department’s mission by guiding the design, implementation, and evaluation of clinical programs that serve vulnerable populations. In addition to overseeing internal operations, the CCO represents the Division on multiple high-profile committees and cross-sector workgroups, and various DHB stakeholder engagements. The CCO ensures fiscal accountability, program integrity, and regulatory compliance across all clinical service areas. This role collaborates extensively with internal leaders and external partners to drive system innovation, policy development, and continuous quality improvement in alignment with DHB’s strategic priorities. About the

NC Division of Health Benefits:

The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. With a budget over $27 billion in state and federal funds per fiscal year, DHB ensures that more than 108,000 enrolled providers are reimbursed for delivering covered services to 3.1 million beneficiaries. About the NC Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits. Knowledge, Skills and Abilities / Competencies Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed “eligible” for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: Demonstrated ability to communicate effectively and professionally with internal and external stakeholders across varied roles and organizational levels. Strong analytical and critical thinking skills with a proven ability to address complex, high-profile, and sensitive issues using sound judgment and discretion. Proven capacity to prioritize multiple assignments, organize complex tasks, and break large-scale projects into clear, actionable milestones and deliverables. Experience conducting budget and program analysis to evaluate operational performance, identify trends, and inform data-driven decision-making. Comprehensive knowledge of health insurance programs, policy, operations, and provider contracting processes, with a focus on compliance and performance improvement. Demonstrated experience in strategic planning, program implementation, and management of public sector or health-related initiatives. Proven success in leading or contributing to continuous quality improvement (CQI) efforts, especially those aligned with health system transformation or service delivery. Management preference will be given to candidates with: High proficiency with Microsoft Office Suite, including Excel (for data analysis), PowerPoint (for executive presentations), and Word (for document development). Prior experience working within the North Carolina Division of Health Benefits (NC Medicaid), with demonstrated familiarity with its organizational structure, mission, and program operations. Knowledge of current NC Medicaid programs, with a strong preference for experience in quality improvement, care management, or related clinical program areas. A clinical background (e.g., nursing, medicine, behavioral health, or allied health) is strongly preferred to support effective oversight of complex Medicaid clinical services. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See Education and Experience Equivalency Guide for details. Master’s degree in a discipline relative to the program, business, or public administration from an appropriately accredited institution and seven years of managerial or supervisory experience in a closely related programmatic area; OR Bachelor’s degree as indicated above from an appropriately accredited institution and nine years of experience in a closely related program, eight of which must be managerial or supervisory experience in a closely related programmatic area; OR
an equivalent combination of education and experience. Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about

DHHS:

 https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
Applicants may be subject to a criminal background check. All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant’s transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application. Due to the volume of applications received, we are unable to provide information regarding the status of your application. To check the status of an application, please log in to your NC Government Job Opportunities account and click “Application Status”. If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov.