Upskilling Program Coordinator Position Available In New York, New York

Upskilling Program Coordinator Hot Bread Kitchen LTD

• 3.3 New York, NY Job Details Full-time $60,000
• $64,350 a year 1 hour ago Benefits Paid parental leave Paid holidays Health insurance Dental insurance 401(k) Parental leave Vision insurance Sabbatical Qualifications Mid-level Business development Project management Computer skills Full Job Description

ABOUT HOT BREAD KITCHEN

Since 2008, Hot Bread Kitchen has empowered New Yorkers who face barriers to economic opportunities through transformative careers in New York City’s food industry. We offer small business development programs, culinary skills training, and job placement, bolstered by individualized, wraparound supportive services. Our small business program, HBK Incubates, supports entrepreneurs as they transform their food businesses into sustainable income sources. Culinary Fundamentals, our award-winning culinary training program, provides access to high-quality jobs for those starting their careers in the food industry. Our upskilling programs enable incumbent workers to gain further skills, leading to higher wages and career advancement. We work diligently alongside our network of over 200 food employer partners and more than 250 nonprofit and government partners to ensure our graduates are set up for success both at home and in their careers.

THE OPPORTUNITY

We seek a mission-driven, detail-oriented, and organized Program Coordinator. The primary focus of this position is to support our programs that support employer partners and upskilling, but this position may be requested to provide coverage and support for other programs as needed. This entails conducting intakes, communicating with employer partners, coordinating interviews, follow-up communication, and crucial data entry. This position reports directly to the Director Strategic Workforce Partnerships.

GENERAL RESPONSIBILITIES

Program Interviews and Assessments:

Conduct pre-screening assessments to determine whether applicants meet basic eligibility requirements for the program. Coordinate program interview process, including: Conduct member outreach and schedule all interviews. Schedule follow-up interviews, communicate with accepted and rejected applicants and manage waitlists. Coordinate staffing plans and logistics for program interviews at Chelsea Market and our offsite partners. Maintain accurate data in Salesforce.

Enrollments and Participation:

Support the coordination and project management of all program enrollment and participation including: Notify accepted members about program activities and required documents. Administer intakes and waivers, ensuring 100% completion. Take attendance and contact absent members as needed. Print and distribute course materials. Support the coordination of field exposure and job placement activities such as employer mock interviews and field trips. Notify program members about special activities and schedule changes. Support Food Protection Exam scheduling by notifying members of exam time and location; distribute Food Protection cards to members. Scheduling and coordination of post-training meetings, surveys, and activities for Management Training Institute.

Data Management:

Prompt and highly organized data tracking is key to the success of this position. This includes the real-time collection and inputting of data into Salesforce and other internal tracking documents, including interview results, job opportunities, job placements, survey results, and other critical information.

QUALIFICATIONS

Driven by and have a belief in Hot Bread Kitchen’s values and mission. Minimum of 1 year of professional experience in project management, program administration, or direct service delivery, preferably in workforce development, nonprofit, or education settings. A working understanding of the immigrant experience and the barriers immigrants face when entering or advancing in the workforce; cultural sensitivity are essential. General computer proficiency in Google platforms, and productivity software; familiarity with client relationship management (CRM) databases, like Salesforce, is a plus.

COMPETENCIES

Interpersonal relations

• Exhibits respect and understanding of others to maintain professional relationships. Ensures trust and respect. Recognizes and owns the personal impact of their words and actions. Effective listening
• Builds understanding and empathy through listening to what others have to say and responding appropriately. Demonstrates understanding of another’s point of view. Results driven
• Achieves goals in a timely manner and adapts to various solutions when an original solution did not work. Gathers information, seeks input, and drives work forward Detail oriented
• verifies important details, ensures there are no surprises or gaps in needed information, has the ability to think a few steps ahead to answer potential questions about the data or project.

Aims to leave things better than you found them. Checks work with others, plans time to review for errors and probes one’s own thinking. Addresses errors quickly and learns from them. Looks for ways to prevent similar errors.

OUR VALUES

We are driven by a feeling of commitment to support our members, teammates, and partners as best as we can. Our culture of equity comes from the many cooks in our kitchen and the diversity of perspectives we each bring. We believe that respect goes a long way in making people feel welcome, accepted, and celebrated. We seek out opportunities for connection and become a stronger team by being in community and prioritizing candor over consensus. The pace of our work and velocity of change can be quick; our entrepreneurialism helps us take optimistic risks and pursue inventive solutions.

LOCATION AND HOURS

This position requires in-person presence 5 days a week at our facility in Chelsea Market and at our Outpost locations throughout NYC. There is flexibility for hybrid work when programming is not in session. Work hours are 9:00-5:00pm.

COMPENSATION

This is a full time position. The salary range is $60,000

• 64,350 and is commensurate with experience.

This is a non exempt position, eligible for overtime pay. Work hours are tracked and approved overtime is paid accordingly. Hot Bread Kitchen’s comprehensive benefits package includes health/vision/dental insurance (eligible from day one), 401K contributions, paid office closure days (including holidays and staff appreciation days, and a one-week holiday break at the end of the year), flexible and generous vacation and sick time, paid parental leave, and a sabbatical program (after 5 years of service). Our organizational culture is inclusive, entrepreneurial, flexible, and civically minded (learn more about our culture on hotbreadkitchen.org/careers)

HOW TO APPLY

Please include a cover letter and experience-aligned resume, including your pronouns. Apply here at Hot Bread Kitchen’s Applicant Tracking System . Due to the volume of applications, only complete applications sent via email will be considered. Applications sent via LinkedIn or other third-party sites will not be accepted or reviewed. Hot Bread Kitchen is an Equal Opportunity Employer. It does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact to request such an accommodation.