Program Director for Emergency & Transitional Housing Position Available In Queens, New York

Program Director for Emergency & Transitional Housing Housing Works•3.5 Queens, NY Job Details $100,000•$105,000 a year 3 hours ago Benefits Paid time off Qualifications Bilingual Spanish Master of Social Work Contract management Program management Management Sales Social media management LMSW Program development Master of Public Health Licensed Clinical Social Worker English Master’s degree Public Administration Driver’s License Supervising experience Bachelor’s degree Public Health Master of Public Administration Recruiting Computer skills Budgeting Social Work Senior level Communication skills

Marketing Full Job Description Compensation Range:

$100,000•$105,000 yearly commensurate with experience.

Benefits:

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Housing Works Emergency & Transitional Housing Program (ETH) provides time limited transitional housing and support services to individuals reentering the community following periods of incarceration or other justice system involvement. Program participants engage in a variety of onsite services, including case management, vocational training, housing advocacy and mental health support that address barriers to accessing housing in the community and help build skills that participants can use to achieve and maintain stable functioning in the community. The Program Director for Emergency & Transitional Housing (ETH) provides centralized administrative and operational oversight to the three ETH program sites located in Queens, NY, including supervision of key program and operations staff, coordinating vendor contracted services, maintaining compliance with internal and external standards, conducting staff meetings and leading activities related to quality improvement. The Program Director will also work closely with the Vice President of Justice Initiatives, other agency leaders, and the Mayor’s Office of Criminal Justice to ensure the physical environment and overall delivery of services are aligned with agency goals and client needs, driving positive outcomes for participants. The Program Director is a member of the agency’s Senior Leadership Team, and as such is expected to uphold the Housing Works organizational values and engage in activities that further the agency’s mission. This is an ideal opportunity reentry or housing services professional with supervisory and management experience who is looking to develop skills in the area of program administration, and who is enthusiastic about working alongside an interdisciplinary team of like-minded professionals committed to improving outcomes for justice involve individuals.

Responsibilities:

Program Management:

Oversee day-to-day operations of the ETH program Collaborate with other program leaders to develop and implement program policies and procedures that promote optimal program functioning and promote achievement of program goals and objectives.

Participant Services:

Ensure participant access to support services that address social determinants of health including, employment, education, healthcare and housing Work with ETH staff and clients to create a program environment the that promotes overall well-being of participants Participate as needed in resolving client grievances, conduct violations and disciplinary interventions Create opportunities for structured and non-structured participant feedback.

Staffing & Supervision:

Provide direct supervision to Operations Coordinator and Programs Supervisor at each site Conduct annual evaluation for direct reports and collaborate with direct reports on professional development plans Participate in staff recruitment, onboarding and terminations.

Budget Management:

Work closely with Department VP to develop annual budget and meet monthly budget goals Review monthly expense with Operations Coordinator, Program Supervisor and fiscal to monitor expenses

Quality & Compliance:

Work with Department VP and site leaders to implement process for collecting program performance data. Report monthly to agency and other stakeholders on select performance metrics. Work with Department VP and site leaders to implement quality improvement activities as needed. Maintain compliance with internal and external program standards.

Stakeholder Relations:

In partnership with VP for Justice Initiatives, function as representative and point person for communications with Housing Works Senior Team members, community stakeholders, vendors, funder, and partner organizations. The following additional competencies are viewed as important to success in this position: Interest and commitment to working with homeless individuals and individuals with chronic health or behavioral health issues. Ability to maintain a strengths-based, harm reduction perspective. Ability to embrace a diverse racial, ethnic, gender expressive and lived experience environment. Bi-lingual (English/Spanish) preferred but not required. Ability to work primarily onsite in office-based settings. Ability to respond to emergent situations, or incidents, after standard business hours as needed. Intermittent remote work possible, based on program needs. Ability to travel between offices by public transportation. Active driver’s license and access to personal car is ideal. Mileage between work sites is reimbursed and parking is available at each program location at no cost. Ability to participate in occasional offsite indoor and outdoor events including but not limited to meetings at administrative offices in Brooklyn, advocacy events, and community board meetings. Minimum Requirements Master’s Degree in Social Work (LMSW or LCSW preferred), Public Health (MPH) or Public Administration (MPA) preferred, or Bachelor’s degree with no less than 5 years of program management experience. Contract management experience Demonstrated talent and skill in recruiting, managing, inspiring, and growing a diverse workforce, and for building strong and collaborative teams to meet and exceed performance and budget goals Ability to work as part of cross functional teams with other disciplines, including technology, health care, social work and sales/marketing Demonstrated skill and experience in program development and budget management development, setting goals and managing performance. Strong, detail-oriented, organizational and follow-through skills, as well as exceptional written and oral communication skills Ability to think critically and creatively, and exercise good judgment Working knowledge of current office, computer and social media technologies. Ability to travel to appointments, meetings, conferences, etc. for job-related business. On-call for emergencies or to support program management 24/7. Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org Housing Works fights for funding and legislation to ensure that all people living with

HIV/AIDS

have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.