IDD Day Program Director Philadelphia, PA 19104 Position Available In Philadelphia, Pennsylvania

IDD Day Program Director Philadelphia, PA 19104

TeamPHCA Philadelphia, PA Job Details Full-time Estimated:

$62.8K

• $74.

6K a year 1 day ago Benefits Health insurance Paid time off Retirement plan Qualifications CPR Certification Google Workspace Management Medication administration Operations management Sales ATS Process improvement Microsoft Office Master’s degree Business development Driver’s License Supervising experience Project management Bachelor’s degree First Aid Certification Team management Intellectual disabilities support Human resources Recruiting Business Administration Social Work 1 year Employee engagement Senior level Business Leadership Communication skills Marketing Strategic planning

AED Certification Full Job Description Job Title:

Day Program Director Location:

In Person Employment Type:

Full-Time Reports to:

Upline Direct Support:

Program Manager, Program Specialists, Contractors, Medical/Clinical Staff, DSP Leads, and Direct Support Professionals Join Our Team! Please visit www.teamphca.com/careers to get started immediately for the Day Program Director Position at TeamPHCA, supporting adults with special needs. We’re looking for dedicated and motivated candidates who thrive in a dynamic environment! This role requires open availability, with shifts that may start as early as 6:00 AM (or earlier) and extend into the evening. We operate Monday through Friday, with some evenings and weekends as needed. If you have a hard start or stop time, this position may not be the right fit, as it requires open availability and flexibility. We’re seeking team members who can be on call when necessary. If you have a hard start or stop time or another job, this position may not be the best fit. However, if you’re hard-working, passionate about leadership, and driven to inspire and achieve results, we’d love to hear from you!

Location:

In

• Person Community and Office (A Laptop is required not a Chromebook )

Job Overview:

TeamPHCA is actively seeking an experienced and results-oriented Administrator to oversee and optimize our internal processes. As the Day Program Director, you will be responsible for managing the social services program, leading teams of professionals, and ensuring efficient coordination of activities to meet the needs of the individuals, ensure compliance and drive business growth. The ideal candidate will have a proven track record in prospecting to include the ability to add referrals, client success, human resources, quality assurance, marketing, recruiting, program implementation and social/community impact. You must hold liability insurance and the cost will be reimbursed to the company from your first paycheck.

Key Responsibilities:

The Adult Day Program Director at TeamPHCA is a full-time exempt position with direct oversight of service delivery for individuals attending the Adult Day Program, funded by the Office of Developmental Programs (ODP). The Director possesses a thorough understanding of ODP’s vision for services for adults with disabilities and is responsible for designing, developing, and implementing program policies and procedures to ensure compliance and program integrity in accordance with state regulations and industry best practices. Guided by TeamPHCA’s core principles, this role focuses on delivering high-quality programming, providing consistent and equitable supervision, fostering stakeholder engagement, and offering dynamic leadership. The Director serves as a subject matter expert for Adult Day Programming at TeamPHCA, including both community and facility-based care, while ensuring the health and safety of all individuals served per 5 sites. You will be responsible for overseeing 5 sites. Under Pennsylvania’s § 2380 regulations for day programs, the CEO or the Day Program Director has significant responsibilities to ensure the program operates in compliance with state requirements. These responsibilities may include, but are not limited to, the following:

Other Duties Assigned Administrative Leadership:

Compliance with

Regulations :

Ensure the program adheres to all applicable §2380 regulations, including staffing ratios, facility standards, and service provisions.

Policy Development :

Create and enforce policies and procedures that align with regulatory requirements.

Incident Management :

Oversee incident reporting, investigation, and analysis processes in compliance with §§ 2380.17-19.

Grievance Procedures :

Implement and monitor written grievance procedures as outlined in

Recordkeeping :

Ensure accurate and up-to-date records are maintained for individuals and staff, including incident reports, assessments, and medical records

Staffing and Training:

Program Specialist Oversight :

Assign at least one qualified Program Specialist per 30 individuals and ensure they meet the qualifications outlined in

Staff Training :

Develop and maintain a comprehensive training plan, including orientation, emergency procedures, and annual training for all staff Flexibly work outside of a traditional Monday-Friday, 9:00 AM-5:00 PM schedule based on program needs. Provide direct support by filling in as a Direct Support Professional (DSP) and/or Program Specialist when coverage is needed to ensure uninterrupted operation of the facility. Be available to report to work on weekends, evenings, or holidays as needed, particularly during staffing shortages or emergent circumstances. Respond promptly and be on-site during any incidents or critical events to ensure compliance, safety, and appropriate follow-up. Maintain readiness to assume multiple operational roles to support the continuity and quality of services provided to individuals.

Program Operations:

Service Provision :

Oversee the delivery of facility services, ensuring programs support skill acquisition, personal needs, communication, and community participation Individual Support Plans (ISPs) : Ensure ISPs are implemented and updated as required, in collaboration with

Program Specialists Behavioral Support :

Monitor the use of restrictive procedures, if any, and ensure compliance with the Behavioral Support Plan requirements

Safety and Emergency Preparedness:

Evacuation and Emergency Procedures :

Develop and implement written emergency evacuation procedures and ensure all facility areas display posted evacuation diagrams

Fire Safety :

Monitor fire alarm systems and ensure timely repairs and safety measures if the system is inoperative

Smoking Safety :

Establish written smoking safety procedures if smoking is permitted at the facility

Medical and Health Oversight:

Health and Safety :

Ensure staff and individuals comply with physical examination requirements, emergency medical plans, and medication management.

Medication Oversight :

Develop processes for medication administration, self-administration, error reporting, and disposal of discontinued or expired medications.

Financial and Budgetary Management:

Resource Allocation :

Ensure resources are effectively allocated to meet program needs while staying within the approved budget.

Billing Compliance :

Ensure services billed meet all state and federal requirements.

Communication and Advocacy:

Family and Stakeholder Engagement :

Foster strong communication with families, caregivers, and community partners.

Rights Advocacy :

Ensure individuals’ rights are protected, and that services promote dignity, independence, and integration into the community The CEO or Day Program Director is ultimately responsible for ensuring that the day program provides high-quality services, meets regulatory compliance, and supports the needs and rights of individuals with intellectual and developmental disabilities.

Prospecting and Outreach:

Prospecting and generating new outbound leads with a daily outreach that should target a minimum 400 calls per week/ relationship building per program specialist. Retain Clients Led efforts to attract and nurture a goal to add a minimum of 900 new clients to join the agency within a year If you are a strategic thinker with a passion for driving operational excellence and building high-performance teams, we invite you to apply for the Operations Manager position at TeamPHCA. Join us in our mission to achieve unprecedented success and contribute to the growth and expansion of our organization.

Client Education and Program Implementation:

Educate prospective clients/individuals about the various services available, providing comprehensive knowledge and understanding of the program. Collaborate with case managers to assess client needs, exchange valuable insights, and ensure successful transitions among departments. Ensure progress notes reflect outcome action plans Ensure staff and consultants’ KPI Performance Ensure execution of services to include extensive knowledge of 6100, 6400, 2380 regulations, ISP Implementation, ISP Manual and calculation of units

Marketing and Promotion:

Design and implement cross-functional marketing tools, boosting enrollment staff and client rates Utilize platforms to track prospective activity, update information, and maintain accurate records of interactions and opportunities.

Team Leadership and Training:

Supervise and train all ID/A Coordinators, Operation Managers, Board of Directors, Schedulers, Recruiters, Supervisors, Leads, Human Resources, Case Managers. Oversee supervision of Direct Support Professionals. Conduct coaching, retraining, and removal of staff for program procedures (terminate). Conduct Performance Evaluations Develop training materials Open New sites Meet with Stakeholders Develop Teams Develop Strategic Planning materials and execute

Recruitment/HR/Billing:

Hire, interview and train upper and lower level positions. Reconcile all billing to include denials and rejections, ensure proper submission Oversee supervision for recruitment/HR/billing and all international staff Conduct Performance Evaluations Terminate and Coach Performance evaluations

Quality Assurance and Reporting:

Ensure compliance with all ODP requirements as a Provider. Run and track reports on growth metrics weekly to report for quarterly usage. Submit/Request new service lines of business through AE/ODP. Facilitate all investigations as an ODP Certified Investigator. Enter all incidents in the

HCSIS EIM

system. Conduct Audits with all relevant entities to include city, local, state and federal entities

Attend Unemployment Hearings Community Events and Stakeholder Engagement:

Facilitate and plan all community, recruitment, resource fair and marketing events. Represent the company at county meetings and stakeholder engagements to include community resource events alongside of the Board of Directors. Must have evening, weekend, day and on-call availability as needed.

Investigations and Incident Reporting:

Facilitate all investigations as an ODP Certified Investigator. Enter all incidents in the

HCSIS EIM

system. You must hold liability insurance and the cost will be reimbursed to the company from your first paycheck

Requirements:

Bachelor’s degree in Business Administration, Healthcare, Social Work or related field. Proven experience in operations management, business development, or related roles. Strong leadership and team management skills. Exceptional communication and interpersonal abilities. Familiarity with ODP requirements and compliance. Proficiency in CRM systems, Google Suite and Microsoft Office Suite. Ability to thrive in a fast-paced and dynamic environment. Qualifications

• Proven leadership experience in managing operations
• Strong strategic planning and decision-making skills
• Excellent interpersonal and communication skills
• Ability to effectively manage and motivate a team
• Experience in sales, business development, or related field is preferred
• Proficient in project management principles and practices
• Demonstrated ability to analyze financial data and manage profit loss
• Strong problem-solving skills with a focus on process improvement We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and generous paid time off.

Join our team as an Operations Manager and make a significant impact on TeamPHCA’s success.

Job Type:

Full-time Schedule:

12 hour shift 8 hour shift Day shift Evening shift Monday to Friday Night shift On call Overnight shift Weekends as needed

Experience:

fee for service billing/account receivables (ODP): 3 years (Required) preparing for and attending audits and peer reviews: 3 years (Required) 6100, 6400 and 2380 (IHCS, CPS, Day Program and Reshab): 3 years (Required)

Certified Investigator:

3 years (Required) recruitment, hr, scheduling and marketing: 3 years (Required) Employee engagement: 3 years (Required) developing relationships and hold a book of business: 3 years (Required) supports adults in the regions listed on our website: 1 year (Required) startup, building and developing teams: 1 year (Preferred) add at least 50 new referrals to the agency each month: 3 years (Required) using ATS, coordinating with consultants, project management: 1 year (Required) Willingness to travel to open services in other counties: 100% (Required)

Job Type:

Full-time Schedule:

12 hour shift 8 hour shift Day shift Evening shift Monday to Friday Night shift On call Overnight shift Weekends as needed

Education:

Bachelor’s (Required)

Experience:

Fee for service billing/account receivables (ODP): 3 years (Preferred) Preparing for and attending audits and peer reviews: 3 years (Preferred) 6100, 6400 and 2380 (IHCS, CPS, Day Program and Reshab): 3 years (Preferred)

Certified Investigator:

3 years (Preferred) Recruitment, hr, scheduling and marketing: 3 years (Preferred) Employee engagement: 3 years (Preferred) Developing relationships and hold a book of business: 3 years (Preferred) Supports adults in the regions listed on our website: 1 year (Preferred) Startup, building and developing teams: 1 year (Preferred) add at least 50 new referrals to the agency each month: 3 years (Preferred) Using ATS, coordinating with consultants, project management: 1 year (Preferred)

License/Certification:

Driver’s License (Preferred) CPR/AED Certification (Preferred) First Aid Certification (Preferred)

Work Location:

On the road