RAS Program Specialist Position Available In Spartanburg, South Carolina

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OPERA001068

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Post
RAS Program Specialist

Job Category:

Other

Requisition Number:

OPERA001068

Posting Details

Posted:

April 15, 2025
Full-Time
Remote
Locations
Showing 1 location
RemoteSpartanburg, SC 29306, USA
RemoteSpartanburg, SC 29306, USA
+0 more locations
less locations
Job Details
Description
Summary
RAS Program Specilist role involves providing education and information about programs or services to end user pharmacies enrolled in RAS programs. Position coordinates resources, facilitates communication across platforms and business units and ensure delivery of high-quality support services to meet program objectives. Plays a key role in problem resolution, process improvement, and overall success of the programs.
Key Responsibilities Serves as the primary point of contact for both internal and external clients for RAS programs, i.e. cash management, auto voucher, RxLocal Educate
Will become a SME on the benefits and advantages of RAS programs and be able to effectively communicate those with customers
Works closely with other departments and teams to ensure alignment on program benefits, troubleshooting and resolving issues
Identifies and escalates issues or challenges that arise with the support functions of RAS programs
Assists in developing and implementing solutions to resolve problems and prevent recurrence
Identifies areas for improvement in current support processes and procedures
Maintains comprehensive records of support activities including issue logs and service requests
Will become knowledgeable in and utilize diverse ERP systems across the RedSail base
Education/Training
BA in Business or a related field
Proven experience in support services
Qualifications
Strong organizational and project management skills
Excellent communication and interpersonal abilities
Proficiency in utilizing office applications, i.e. Microsoft Office Suite
Strong problem solving
Physical Demands, Working Conditions, and General Employment Guidelines
Moderate levels of stress may be experienced in this role, especially when working on complex software projects. The job is performed in a general office environment, home office, or approved remote workspace where physical activities include sitting, standing, and occasional light lifting (up to 25 lbs).
Equipment
Daily use of Microsoft Teams, computer, printer, and other routine office equipment. Must have internet access.
Safety to Self and Others
Job is performed in an office setting where there are no hazardous materials or equipment.
Working Conditions/Hazards
The position is performed in an open office environment or approved remote work location
Work Location
Remote or specific office locations as needed.
Qualifications
Skills
Behaviors
: Motivations
:
Education
Preferred
Bachelors or better in Business or related field.
Experience
Licenses & Certifications
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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