Retail Program Manager Position Available In Davidson, Tennessee

Retail Program Manager 2.8 2.8 out of 5 stars Nashville, TN 37201 Job Purpose The Retail program is important as a tool of brand marketing direct to customer. With this position, dealer program should be planned, operated, and reviewed efficiently by communicating with our customers and managing vendors. This position is an essential role responsible for managing of the dealer program, customer data, and related reports. Key Accountabilities Manage and operate Hankook retail program, marketing fund, customer rebate program. Calculate quarterly and yearly payout for retail program, marketing fund program and rebate program. Develop customer support programs for all customers and consumers with diverse needs. Continuously improve customer satisfaction through past history review, customer and consumer requests and needs collection. Collaborate with sales, marketing, and customers to better understand dealer program competitiveness and changes Contribute to improve a better program by analyzing competitors’ programs. Establish optimal distribution channel operations and mid- to long-term plans through channel analysis. Continuously enhance programs to improve results and efficiency in the future. Manage customer data. Create and manage reports. Other duties/responsibilities related jobs as assigned by Management. Level of Accountabilities Individual Contributor Good Communicator Adheres to all company policies, procedures, and SOP’s Works with limited supervision, guidance, and direction Works in collaboration with manager, sales & marketing, supply chain, and customers Core Competencies Strong communications skills, orally and written Mathematical aptitude with strong analytical and data analysis skills Superior interpersonal skills Creative thinking and problem solving Aptitude to learn about work that has been asked Advanced organizational and time management skills Qualification Bachelor’s degree relevant to Business Administration or Marketing preferred Knowledge on associate dealer program operation, create and manage various types of reports, and US Market including channel structure is preferred Basic MS-Office skills required (Excel, Outlook, PowerPoint, and Word) Analytical Skills required Experience motivating and inspiring individual and group goals required Project management experience desired