Client Technology Project Manager | Customer Support | Full-time | Days Position Available In Alachua, Florida
Tallo's Job Summary: Client Technology Project Manager in Gainesville, Florida, is a full-time role focusing on enterprise client technology projects, hardware deployments, and new application implementations. Responsibilities include ensuring compliance with information security regulations, managing project timelines and budgets, and implementing industry best practices. Qualifications include a Bachelor's degree, 3 years of experience in client technology implementation, and project management certification or ability to obtain certification within six months.
Job Description
Client Technology Project Manager | Customer Support | Full-time | Days Gainesville, Florida Professional-NonClinical 51175 Job Description
Overview 1.0
Shift Hours:
8:00AM-5:00
PM Days of Week:
MONDAY-FRIDAY
Plan and manage enterprise client technology projects for the UF Health environment, hardware deployments, operating system upgrades and new application or service implementations. Also coordinates with UF Health units and external vendors for facilitating complex technology projects supporting clinical care, research, and education.
Responsibilities Include:
Providing cost-effective and sustainable client technology solutions which achieve functional requirements
Ensuring compliance with information security and privacy regulations specific to an academic healthcare environment
Ensuring that approved projects are completed on schedule, within budget, and meet required objectives
Developing and implementing processes utilizing industry best practices for IT project management
Initiation
- Stakeholder identification, functional requirements and fiscal analysis
Planning - Scope of work, deliverables, resource allocation and scheduling, risk analysis, support requirements
Execution - oversee deployment staff, coordination with other service teams, change management
Monitoring and controlling - progress reporting; achievement of key performance indicators
Closure - testing and validation, training and documentation, transition to production support services
Qualifications Minimum Education and Experience Requirements:
Bachelor degree is required and 3 years direct experience in client technology implementation, project management and support. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
CAPM (Certified Associate in Project Management) or PMP (Project Management Professional) or ability to achieve certification within six months of hire.
Proficient in use of workgroup and project management tools and applications.
Desired Skills and Experience:
Extensive knowledge and experience in client technology hardware, operating systems, applications, and services pertaining to clinical care, research, and academic activities.
Experience in working with an enterprise level IT environment; broad understanding of IT disciplines and demonstrated ability to work cohesively with internal service teams and external contractors.
Excellent oral and written communications skills and the ability to accurately determine resource and scheduling requirements.
Excellent customer service skills including the ability to effectively manage customer expectations and expedite problem resolution
Licensure/Certification/Registration:
None Motor Vehicle Operator Designation (Required): Employees in this position: Will operate vehicles for an assigned business purpose as a “non-frequent driver”
NOTE:
A frequent driver is defined as one who uses his/her personal or Shands automobile a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job.
