Product Implentation Specialist Position Available In Broward, Florida

Product Implentation Specialist

FIRSTENROLL LLC

Fort Lauderdale, FL Job Details Estimated:

$29.7K – $36.2K a year 7 hours ago Qualifications High school diploma or GED Phone etiquette Communication skills Entry level Full Job Description Product Implementation Specialist Turn Ideas into Impact – Help Clients Thrive with Seamless Product Launches We’re looking for a proactive and people-driven Product Implementation Specialist who’s ready to dive in, build relationships, and bring tailored product experiences to life. In this role, you’ll be the bridge between our customers and our technology, guiding them through every step of the implementation journey and making sure no detail goes unnoticed. What You’ll Do Collaborate directly with clients to understand their needs and gather key information to ensure smooth and successful implementation. Build detailed, customer-specific project plans to keep each launch on track and on time. Partner with cross-functional teams to gather insights and resources necessary for implementation. Organize your daily work with clear goals that align with organizational priorities. Track project progress, monitor deadlines, and ensure that every milestone is hit. Respond to support requests with empathy, urgency, and helpful solutions. Keep stakeholders in the loop with clear communication around goals, timelines, and outcomes. Deliver engaging training sessions to help clients feel confident using our products. Conduct post-launch check-ins to ensure client satisfaction and identify any gaps or areas for improvement. Maintain open lines of communication with clients throughout the entire process—collecting feedback, offering updates, and gaining approvals. Tailor our systems to meet each client’s unique needs and document all customizations made. Provide product guidance, answer questions, and address concerns with clarity and professionalism. Keep systems and formats up to date as changes roll out. Build and update client plans in our platform to reflect on the latest information. Collaborate across departments to ensure a seamless experience from start to finish. Ensure client data is accurately processed and integrated with our vendor partners. What We’re Looking For A high school diploma or equivalent experience. Someone who can confidently present solutions that inform and excite. A deadline-driven mindset, with flexibility to meet project needs—even after hours if needed. Solid technical know-how and a hunger to keep learning. The ability to juggle multiple projects and stay cool under pressure. Top-notch communication skills—both written and verbal—and stellar phone etiquette. A knack for remembering the little details, especially around product features and specs. A self-starter who thrives both independently and on a team. A growth-oriented mindset—always curious, always improving.