Resident Coordinator Position Available In Collier, Florida
Tallo's Job Summary: Moorings Park in Naples, FL is hiring a Resident Coordinator to support residents during a renovation project. The role involves liaising between residents and project leaders, ensuring a smooth transition with personalized care. Responsibilities include documentation, communication, problem-solving, and ensuring resident satisfaction. Requirements include 4 years of college, 2 years of relevant experience, and strong communication skills.
Job Description
Resident Coordinator 4.1 4.1 out of 5 stars 120 Moorings Park Drive, Naples, FL 34105 Moorings Park is seeking a detail-oriented, compassionate, and hospitality-driven Resident Coordinator to support residents throughout a renovation project. This role serves as the primary liaison between residents and project leadership, ensuring a smooth, well-communicated, and welcoming transition experience that reflects the highest standards of personalized service and care.
Contributions:
Responsible for accurate and clear documentation of any resident needs or requests and processing of these requests as needed. Prepare and utilize a standardized checklist that includes all necessary steps to support residents throughout the project. Participates in weekly project coordination and construction meetings with campus and project leadership. Participates as a member of the Moorings Park owner review and acceptance team in identifying construction assessments during specified stages of completion. Acts as the main point of contact for resident updates, concern resolution, and questions for the duration of the project in conjunction with the Executive Director. Provides routine information to residents according to communication schedule including verbal, written, and presentation style. Follows an established communication process to notify department supervisors of project updates. Ensure resident satisfaction by visiting the project upon completion with the resident; resolve any complaints or concerns. Practice exemplary public relations and customer service with all contacts to enhance the positive image of Moorings Park.
Job Requirements:
A minimum of 4 years of college or equivalent experience. At least 2 years’ experience as a move-in coordinator, hospitality professional, project manager or other relevant experiences. Ability to effectively communicate. Strong problem solving and assessment skills. Excellent organizational skills and attention to detail. Proficient with MS Office – Publisher, Excel, Excel, Outlook. Excellent oral and written communication skills in the English language required During emergencies or natural disasters may be required to be on duty for the duration of the disaster. Moorings Park ® Communities, a renowned Life Plan organization includes three unique campuses located in Naples, Florida. We offer Simply the Best® workplaces through a culture of compassionate care for both our residents and our partners. Simply the Best Benefits for our partners include: FREE health and dental insurance FREE Telemedicine for medical and behavioral health Vision insurance, company paid life insurance and short-term disability. Generous PTO program HSA with employer contribution Retirement plan with employer match Tuition reimbursement program Wellness program with free access to on-site gym Corporate discounts Employee assistance program Caring executive leadership
